Account Operations Tech 2

The UNM Medical Group, Inc. is hiring for an Account Operations Tech 2 to join our Revenue Cycle department. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico.

Minimum $38,263 - Midpoint $47,818*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Summary:

Performs a variety of routine to complex day-to-day operations that may involve independent research, investigation, and problem resolution, in support of the administration of billing accounts for a defined University medical service or billing agent. May provide task-specific support and guidance to new and/or lower level Account Operations techs, as appropriate.

Minimum Job Requirements of an Account Operations Tech 2:

High school diploma or GED with at least 3 years of experience that is directly related to the duties and responsibilities specified. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Duties and Responsibilities of an Account Operations Tech 2:

1. Researches and analyzes claims from various government and commercial third-party payers; verifies patient eligibility, and adjusts and resubmits claims.
2. Follows up directly with third-party payers and/or patients, either by telephone or in writing, to resolve outstanding accounts receivable issues.
3. Follows up on unpaid claims within standard billing cycle timeframe.
4. Identifies and bills secondary or tertiary insurances.
5. Prepares, reviews, and transmits claims using billing software, including electronic and paper claim processing.
6. Submits insurance claims to clearinghouse or individual insurance companies electronically or via paper CMS-1500 form.
7. Ensures strict confidentiality of patient medical and financial records, in compliance with federal and state patient privacy legislation.
8. May provide task-specific support and guidance to other techs, as appropriate.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

Apply to our Account Operations Tech 2 opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!