Lead Product Owner/Analyst

Thinking ahead, seeing beyond, and building together

Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.

With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.

• Provide functional leadership, coaching, and day-to-day guidance to Product Owners/Analysts.
• Establish, maintain, and enforce standards, templates, and best practices for requirements, user stories, process documentation, and backlog management.
• Review, validate, and approve analyst work products to ensure accuracy, completeness, and alignment with business, policy, and technical needs.
• Support onboarding, training, and professional development of analyst team members.
• Assist leadership with workload planning, prioritization, and analyst capacity management.
• Serve as an escalation point for analysis, scope, requirements, and delivery challenges.

• Oversee requirements elicitation, analysis, validation, and traceability across multiple initiatives or product increments.
• Ensure consistent application of user-centered design and inclusion of system users throughout design, development, and testing.
• Guide backlog strategy and health, including epics, features, user stories, acceptance criteria, and prioritization.
• Lead or support complex discovery sessions, stakeholder workshops, and design reviews.
• Ensure requirements and backlog items align with the project roadmap, policy direction, funding constraints, and technical architecture.

• Provide oversight and guidance on agile practices and Scrum ceremonies across product increment teams.
• Coach analysts and product owners on effective facilitation of sprint ceremonies, backlog refinement, and sprint execution.
• Ensure product increment outcomes are clearly defined, achievable, and aligned to roadmap priorities.
• Identify cross-team dependencies, risks, and blockers and coordinate resolution with project and technical leadership.
• Support release readiness, data conversion, and validation activities as needed.

• Act as a senior liaison between business leadership, policy owners, technical teams, and vendor partners.
• Review vendor deliverables to ensure conformance with requirements, acceptance criteria, and contractual obligations.
• Support governance bodies, steering committees, and leadership forums with analysis insights, recommendations, and status updates.
• Ensure consistent communication and alignment across teams and stakeholders.

• Drive continuous improvement of product ownership and business analysis practices across the organization.
• Define and monitor metrics related to backlog quality, requirements completeness, delivery outcomes, and team effectiveness.
• Ensure system and project documentation is maintained, accurate, and accessible (e.g., SharePoint, Azure DevOps Wiki).