Project Coordinator, Experienced

Your Role

The UM Shared Services - Letters Team supports the development, governance, and implementation of Utilization Management (UM) letters across lines of business to ensure regulatory compliance and operational readiness. The Project Coordinator will report to the Senior Manager of Business Systems Analyses. In this role you will support end-to-end letter cycle from intake and redlining through compliance review and system configuration, and help ensure letters are accurate, compliant, and available for use by UM operations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 3 years of prior relevant experience

• Experience working in a regulated environment (healthcare, insurance, government, legal, or compliance-driven settings) preferred

• Strong attention to detail and ability to manage multiple tasks with accuracy and consistency

• Ability to follow defined processes and ensure work adheres to compliance and governance standards

• Strong written and verbal communication skills for coordinating across teams

• Comfort working with document editing, version control, and tracking tools (e.g., Word, Excel, SharePoint)