Security Officer - Healthcare Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Healthcare Dispatch Coordinator in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer with Allied Universal in a healthcare location, you will monitor and patrol designated areas, helping to deter security-related incidents while delivering exceptional customer service. Your visible presence and strong communication skills will contribute to a secure environment for all. Join a team that values agility, reliability, and innovation, and be part of a caring culture that puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $26.52 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate dispatch systems to coordinate security-related communications and responses within the healthcare location.
• Provide customer service by assisting visitors, staff, and personnel with security-related inquiries and procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, relaying information to appropriate personnel as needed.
• Maintain accurate logs and records of all dispatch activities and incident reports.
• Communicate with on-site security personnel to help to deter unauthorized activity and support security-related operations.
• Follow site-specific policies and procedures, adapting to the unique requirements of the healthcare environment.
• Assist with emergency response activities by dispatching appropriate personnel and resources when appropriate.

Minimum Requirements:

• Possess a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.