Security Officer - Retail Mall Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Mall Patrol in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will help to deter security-related incidents by conducting routine patrols and maintaining a visible presence within a retail environment. You will contribute to a welcoming atmosphere by providing outstanding customer service and clear communication. This is a driving post, offering you the opportunity to actively engage with the location and be part of a dedicated team that values agility, reliability, and people-first service.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within the retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner to support the needs of the location.
• Conduct regular and random patrols throughout the retail environment and its perimeter to help to deter unwanted activity and/or potential issues.
• Observe and report any unusual activity, hazards, or maintenance needs encountered during patrols.
• Maintain a visible presence to help to deter theft, vandalism, and/or other unwanted behavior within the retail premises.
• Communicate professionally with customers, staff, and/or visitors to address inquiries or concerns as needed.
• Document incidents and/or observations according to Allied Universal protocols and site-specific requirements.

Minimum Requirements:

• Applicants must be at least 21 years of age.
• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.