Medical Equipment Repair Technician

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Job Summary

We are seeking a dedicated Repair Technician to join our team. In this position, you are responsible for performing diagnostics, repairs, device calibrations and other preventative maintenance to specified healthcare equipment. Ensures that all devices are clean, up to date and calibrated to individual manufacturer and Rotech specifications.

• Monday - Friday; 7:00AM - 3:30PM

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Accurately updates work orders with parts and labor used, calibration results, device checklists, status changes, and physical movements in the Service Manager system via bar code scanning devices and other data entry methods
• Adheres to and implements all company policies and procedures
• Communicate effectively with team members, management, vendors and other departments both verbally and in writing to ensure questions and concerns are processed in a timely manner
• Determine when repairs are feasible as compared to manufacturing guidelines
• Determines repair priorities based on device need and the cost of repair
• Establish relationships with department peers and other departments
• Maintaining a clean, organized, and safe warehouse working environment
• Maintains record keeping as necessary to comply with policies and procedures
• Maintains working relationship with manufacturers to ensure device software and calibration procedures remain up to date
• Must pass and maintain vendor-training classes and become certified per manufacturing classes
• Perform physical inventory cycle counts and periodic physical inventory
• Physical movement of products in the service center and ensuring an orderly and uninterrupted flow of devices to the distribution team
• Practices safe work habits, ensuring a safe work environment
• Provides technical support to locations for equipment repair and maintenance
• Responsible for maintaining tools and testing equipment necessary for preforming repairs and calibrations
• Trouble-shoots and repairs equipment to meet manufacturer guidelines and specifications
• Understand and evaluate electrical systems via electronic meter
• Understand the integrations and dependencies of the repair center operations and processes with the Service Manager System
• Volunteers and performs other duties as required or assigned
• Works well with a team and all coworkers

Travel

• None

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience in medical field, distribution, medical devices and inventory management, preferred
• One year of related work experience, preferred

Skills and Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Handheld bar code scanner, manipulate the scanner and input the required data
• Operate select functions within the Service Manager System
• Oxygen Analyzers, flow meters, RMS Multimeters, regulated power supplies and testing devices
• Utilization of certain material handling equipment
• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Extensive walking and working on one's feet for extended periods of time
• Lift individual boxes up to 60lbs as necessary
• Requires the use of hand tools; screw drivers, wrenches, drill drivers and crimpers
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires sitting, walking, standing, talking and listening
• Warehouse and office environment; primarily indoors, but some outdoor work may be required

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs

• Employee Assistance Program (EAP)

• 401(k), HSA, and FSA/Dependent Care FSA

• Medical, prescription, dental, and vision coverage

• Life insurance, disability, accidental death, identity protection, and legal services

• Meru Health mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings Solutions programs

• Hepatitis B (HEPB) and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.