Accounts Receivable (A/R) Recovery Representative I (Tier II)

Are you an Accounts Receivable (A/R) Recovery Representative I (Tier II) looking to join one of the top companies in the Business Process Outsourcing industry?

Are you looking to further your career and grow?

Do you have experience in customer service, finance, accounting, or payroll?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in Rochester, NY. Interested?

Here's what you'd do:

• Responsible for accurate and timely resolution of past-due invoices.
• Provides quality customer service to internal/external customers, while mitigating risk to the company.
• Educates clients, partners, and product areas on the resolution process and addresses billing disputes.
• Develops and maintains a basic knowledge of clients' products and services, including, but not limited to, Payroll, Human Resource Services, or Acquired portfolios.
• Manages current, past due, and returned receivable inquiries through inbound and outbound phone and email communication from clients and external partners.
• Mitigates risk and exposure to clients by balancing service and collection effectiveness.
• Addresses disputes through available resources, using corresponding systems to resolve and collect revenue the client receives from its products and services.
• Reviews daily payroll holds for timely client contact when past due balances are present.
• Maintains department policies/procedures to ensure daily compliance.
• Participates in ongoing training to enhance knowledge and skills.

Here's what you'll get:

Pay: $ 24.00 /hr

Hours: 40 Hours/Week

Length: Temporary (12 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED with 4 years of experience.
• Minimum 4 years of experience in customer service, finance, accounting, or payroll.

• Good organization and decision-making skills.
• Microsoft Word, Excel, and Access knowledge.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.