Nurse Supervisor - Behavioral Health

The Nurse Supervisor, OTRC Behavioral Health, collaborates closely with the Directors of High Intensity Mental Health, Director of Behavioral Health Outpatient Services and the Director of Nursing. This position will report directly to the Director of Nursing.

Behavioral Health services include outpatient mental health care for severe and persistent mental illness (SPMI), Assertive Community Treatment (ACT), and Intensive Case Management (ICM) services out of the Old Town Recovery Center location, and the Overdose Prevention Program.

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

Location: Old Town Recovery Center (33 NW Broadway, Portland, OR 97209)

Schedule: Monday - Friday, 8:00am - 5:00pm

Compensation: Minimum annual rate of $96,000. The final salary offered will be influenced by professional experience and internal equity.

MINIMUM QUALIFICATIONS

• Current Oregon Registered Nurse License required.
• Two years' experience as a registered nurse.
• Must possess a current driver's license, access to a vehicle, quality as an Acceptable Driver as designated in CCC Fleet Safety. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage
• Bachelor's Degree in nursing preferred.
• QMHP-R, at minimum, preferred.
• Must meet CCC privileging requirements as required by FTCA.
• Progressively increasing responsibility in nursing preferred.
• Must have current BLS certification prior to start date.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administrative and Clinical Supervision: Regular supervision of nursing staff per regulatory standard, including 90 day, ongoing and annual performance evaluations, and planning and facilitating monthly RN department meetings. Provide and document at least 2 (two) hours of supervision per month for each full-time staff supervised. The two hours must include one hour of face-to-face contact for each person supervised, or a proportional level of supervision for part-time staff providing clinical or other support services to clients. Supervision may take place in the community during clinical interactions
• Nurse Operations: Responsible for staffing adequate nurse coverage for BH teams, coordinating nurse workflows, evaluating nursing productivity, and initiating and engaging in process improvement.
• Nursing Practice: Be available as a clinical consult for triage and/or clinical visits at least 50% of the work week. This includes the following:
  
  
  
  • Participate in evaluating clients for risk of harm and initiate Directors Custody transport holds when appropriate
  • Triage and ongoing assessment of clients' physical and behavioral health needs in clinic and community settings, providing appropriate referrals, coordinating with providers for treatment and follow-up (including labs, medications, and assessments), and addressing health concerns while supporting client autonomy
  • Administer treatments and medications
  • Participate in Outreach activities as necessary to offer services and engage in participation in a non-coercive manner. Escort clients to meetings and appointments as necessary.
  • Participate in the rotation of carrying after-hours pager and providing holiday coverage with other members of team/program.
  • Provide clinical care in any location certified to provide behavioral health and primary care at CCC.
  • Documentation of all services rendered including client interactions and service plans via CCC EHR.
  
  
  
  
• Staff Development: Coordinate onboarding and ongoing training as necessary.
• Policy Improvement: In partnership with operational leaders, assist in the development and implementation of new protocols as needed to ensure compliance with regulatory bodies.
• Incident Response: Partner with BH staff to respond to behavioral and urgent incidents.
• Coordination: with team managers to ensure nursing practice aligns with workflows, staffing and regulatory requirements
• Customer Service: Respond to clients, internal and external service providers with respect and efficiency.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

SKILLS AND ABILITIES

• Experience with care for individuals with complex substance use and advanced behavioral health needs using trauma-informed principals.
• Ability to coordinate and relate effectively and respectfully with all members of the team.
• Ability to multi-task and remain calm in a busy and stressful environment
• Demonstrated leadership skills, performance coaching, and clinical guidance.
• Ability to work independently, prioritize workload, problem-solve, and complete tasks in a timely fashion.
• Advanced skills in counseling and assessment with individuals and groups including assessing danger to self or others.
• Ability to maintain composure and work therapeutically with clients who may be verbally & behaviorally escalated and/or intoxicated.

BENEFITS AT CENTRAL CITY CONCERN

We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans!

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.
• Relocation packages are available for qualified positions/candidates!

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.