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Administrative Support Associate

The University of North Carolina at Greensboro

$35,001 - $37,262

United States, North Carolina, Greensboro

Jan 14, 2026

Posting Details

Requisition Number	S3066
Position Number	013091
Position Classification Title	Administrative Support Associate
Functional Title	Administrative Support Associate
Position Type	Staff
University Information	Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit	The mission of Student Health Services is to provide collaborative health care designed to empower students to develop lifelong skills that enhance their physical, psychological, and wellness status in an inclusive and affirming environment. Student Health Services: Provides student-centered, medical, counseling, and health promotion services that are affordable and accessible. Utilizes a multidisciplinary and collaborative approach to wellness and health care. Provides an environment of inclusion, respect, and appreciation of diversity. Promotes professional excellence, responsiveness, and ethical practice. Is committed to the support of the educational, research, and service missions of the University.
Position Summary	Provide excellent and effective customer service to patients and visitors to the office and answer questions in a friendly, helpful, and accurate manner. Excellent verbal/written communication skills when performing such duties as patient registration, scheduling medical clinic appointments, handling the phone tree system, and assisting with checking in and out patients from various clinics. Monitor and update document and referral manager functions in the practice management system, maintain and file medical information, retrieve information in electronic and printed formats, and process requests for medical information, professional development, and other duties as assigned. Enter and update patient insurance information for third-party billing in the practice management system Data entry skills, effective use of a cash drawer, credit card machine, copier/fax, and scanner.
Minimum Qualifications	HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications	Associate's degree or 2 years of college equivalent with a concentration in health information. Health Information and Electronic Health Record Experience. College health experience. Knowledge of HIPAA policies and guidelines. Demonstrated experience in administrative or clerical roles, ideally including scheduling and customer service.
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants	Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Recruitment Range	$35,001 - $37,262
Org #-Department	Student Health Services - 44604
Work Hours of Position	Monday-Friday, 8AM - 5 PM
Number of Months per Year	12
Posting Requirements
Job Family	Administrative & Managerial
Career Banded Title	Administrative Support Associate
Open Date	01/14/2026
Close Date	02/04/2026
FTE	1.000
FLSA	Non-Exempt
If other, please indicate
If time-limited, please specify end date for appointment.
Salary Grade Equivalency