VP of Sales Operations Adecco US

The Vice President, Sales Operations is a strategic leader responsible for optimizing Adecco's sales ecosystem, driving operational excellence, and enabling revenue growth across all business segments. This role oversees the design, implementation, and continuous improvement of sales processes, analytics, technology platforms, supplier partnerships, and strategic support functions. This role partners closely with Sales, Marketing, Finance, Legal, IT, and National Account teams to deliver scalable solutions and actionable insights that enhance sales effectiveness and customer experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Operations Leadership

• Architect and continuously improve the sales operating model, ensuring alignment with Adecco's growth strategy and business objectives.
• Lead cross-functional teams in the execution of sales operations initiatives, including process optimization, technology adoption, and change management.

Reporting, Data & Analytics

• Oversee the Reporting, Engineering & Data (RED) function, ensuring timely and accurate delivery of scorecards, QBR/ABR reports, cost savings analyses, and recurring reporting for national accounts.
• Drive automation and data integrity across all reporting platforms (MicroStrategy, Salesforce, Adecco Analytics).
• Provide actionable insights and root-cause analyses to support sales forecasting, pipeline management, and business reviews.

Sales Technology & CRM

• Own the Salesforce CRM strategy and roadmap, optimizing platform adoption and user experience for US and Canada sales teams.
• Ensure robust pipeline management, opportunity tracking, and integration with marketing automation and analytics tools.
• Lead CRM analytics initiatives to visualize sales data, identify pipeline gaps, and support achievement of target forecasts

Supplier Partnerships & Program Operations

• Oversee supplier vetting, onboarding, contract negotiations, compliance audits, and relationship management.
• Drive supplier engagement strategies to maximize Adecco spend, identify sales leads, and ensure program compliance.
• Manage risk mitigation, financial viability, and ongoing supplier performance reviews.

National Account Team Operations

• Lead fulfillment optimization, finance, contract management, supplier engagement, reporting, and strategic business reviews for national accounts.
• Ensure SLA management, billing oversight, compliance, and escalation resolution.
• Support continuous improvement initiatives to drive account growth and operational efficiency.

Strategic Sales Support

• Partner with Marketing and Sales teams to deliver compelling proposals, RFX responses, presentations, and sales content.
• Manage content libraries, ensuring up-to-date resources for sales enablement and training.
• Lead account-based marketing and go-to-market strategies to support business development.

Research & Business Reviews

• Oversee market research, wage analysis, labor supply/demand studies, and competitive intelligence.
• Lead business review processes, providing thought leadership, graphics support, and training for sales teams.
• Support vertical and branch expansion initiatives through data-driven insights.

Solution Design & Implementation

• Ensure every sales opportunity is curated to customer strategy and needs, collaborating with Sales, Implementation, and Program Management.
• Lead solution validation, pricing strategy, and contract alignment for new and existing accounts.
• Oversee implementation of sold programs, ensuring effective management of client and internal teams, adherence to timelines, and seamless handover to service delivery owners.

Continuous Improvement & Change Management

• Develop and execute change management strategies for new processes, tools, and methodologies.
• Foster a culture of continuous improvement, data-driven decision making, and operational excellence.
  
  

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 10+ years of progressive experience in Sales Operations, Revenue Operations, or related commercial leadership roles with proven success in leading multi-disciplinary teams and large-scale transformation initiatives.
* Experience in staffing/services, complex solution sales environments, supplier management, contract negation and compliance oversight.
* Expert in CRM (Salesforce), analytics platforms (MicroStrategy, Tableau, Power BI), and sales enablement tools.

COMPETENCIES:
* Anticipates future trends and translates strategic objectives into actionable plans that deliver measurable business results.
* Applies strong analytical and strategic planning skills to drive complex projects from conception to successful execution.
* Communicates effectively and influences stakeholders to gain alignment and commitment to strategic priorities.
* Leverages data-driven insights to identify trends, solve complex challenges, and inform sound business decisions.
* Builds collaborative partnerships across teams and functions to harness diverse expertise and achieve shared goals.
* Leads organizational change with confidence by challenging the status quo, inspiring others, and driving adoption of new strategies.
* Develops talent through coaching, feedback, and empowerment to enhance team performance and engagement.
* Cultivates strong client relationships and networks to strengthen business opportunities and long-term partnerships.
* Demonstrates commitment to Adecco's Core Values and Principles in all actions and decisions.

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

Posting date: 01-15-2026