Supervisor, Service Materials Specialist Team

Additional Location(s):US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:
This position is part of a rapidly expanding global organization dedicated to servicing Capital Equipment across customer accounts by ensuring comprehensive support through installations, preventive maintenance, upgrades, and repairs as needed.

The role will lead, coach, and mentor members of the Service Materials Specialist team, fostering a culture of engagement and continuous improvement. Key responsibilities include planning, procurement, oversight, documentation, and issue resolution for service materials and tools, test and measurement equipment, FRUs, and service disposables.

This position ensures that service materials are accurately forecasted, planned, procured, delivered, documented within the quality system, and readily available for use by the global technical service organization during installation and service activities. Additional responsibilities include analyzing global material needs, reporting to management and technical services, driving process improvements, and resolving issues effectively.

Beyond daily operational execution, the role involves project leadership and change management to ensure the team consistently meets safety, quality, service, and cost objectives.

Work model, sponsorship, relocation:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

* Manage, motivate, and coach team members to drive engagement and performance. Foster professional growth through effective development and involvement strategies.

* Embed organizational values by modeling desired behaviors and recognizing individual and team contributions.

* Plan and allocate labor, space, and service materials to meet and exceed customer requirements.

* Ensure training programs are efficient, effective, and maintain versatility across the team.

* Organize and prioritize daily activities, adapting to changing needs to achieve goals.

* Lead initiatives focused on safety, quality, service, cost, and space optimization using best practices and available tools.

* Partner with teams such as Purchasing, Demand Planning, Service Development, Quality, and Finance to achieve objectives while sustaining a high-performance, highly engaged culture.

* Promote and maintain safety standards, quality assurance, and compliance while delivering exceptional service levels.

* Ensure clear, effective two-way communication across teams and stakeholders.

* Maintain accurate records in compliance with quality system requirements. Prepare, analyze, and distribute operational and financial data related to service materials to support quarterly and annual plans.

* Oversee and contribute to the procurement of service materials through established processes. Manage calibration of test and measurement equipment globally and activities related to Field Service Engineer Assigned Inventory (FSEAI), NCEP/CAPA, and VIPs.

* Perform additional responsibilities as required.

Qualifications:

Required qualifications:

* Associate or bachelor's degree, or equivalent combination of education and experience.

* Proven experience in managing and leading teams and projects.

* Background in planning, supply chain, or related functional areas.

* Strong written and verbal communication skills, with the ability to interact effectively across all organizational levels.

* Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

* Demonstrated commitment to continuous improvement.

* Ability to adapt quickly and remain agile in a dynamic environment.

* Highly motivated self-starter with strong initiative.

Preferred qualifications:

* Familiarity with Servicemax, MyBuy/Ariba, and SAP systems.

* Experience working in a regulated environment.

* Prior experience in the medical device industry.

Requisition ID:622279

Minimum Salary:$71500

Maximum Salary: $135800

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specificprohibited substancetest requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.