IT Systems Assistant

IT Systems Assistant Needed!

Staffmark is seeking an experienced IT Systems Assistant. This role is ideal for an experienced IT professional with strong hands-on knowledge of Microsoft 365, Azure, Active Directory, Windows Server, and networking, who thrives in a fast-paced, evolving environment and is passionate about delivering reliable, secure IT services.

Salary$53,000 - $55,000

Employment Type Direct Hire

Key Responsibilities:

• Provide 2nd line support for IT systems, infrastructure, and end users
• Support Group IT projects including system upgrades, cloud migrations, and new deployments
• Administer and troubleshoot Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
• Manage Azure AD / Entra ID including user provisioning, conditional access, and security policies
• Maintain and troubleshoot Active Directory, DNS, DHCP, and Group Policy (GPOs)
• Support network infrastructure including switches, firewalls, VPNs, and VLANs
• Perform physical installations including network racks, cabling, and hardware
• Escalate complex issues to third-party vendors and managed service providers as required
• Document incidents, resolutions, and procedures within the ITSM/ticketing system
• Ensure systems comply with IT policies, security standards, and best practices

Skills & Experience:

• Strong experience administering Microsoft 365 and cloud-based services
• Hands-on knowledge of Microsoft Azure and Azure AD (Entra ID)
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
• Experience managing Windows Server and Active Directory environments
• Familiarity with ITIL processes and service desk ticketing tools
• Exposure to cybersecurity tools including anti-malware and vulnerability scanning
• Experience with PowerShell scripting for automation and administration
• Familiarity with Synology storage systems and backup solutions
• Knowledge of ConnectWise Automate and/or Fortinet EMS preferred
• Ability to create, review, and improve IT processes and documentation
• Strong troubleshooting, communication, and time-management skills

Qualifications (Preferred):

• Microsoft certifications (e.g., MS-100, AZ-104, or equivalent)
• Networking certifications such as CompTIA Network+ or similar

Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

Take the next step by clicking 'Apply Now' to submit your application! Join us at Staffmark, where your future awaits.