Business Analyst (ServiceNow)
 Credence Management Solutions, LLC | |
life insurance, paid time off, long term disability, 401(k), retirement plan, remote work
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 United States, Virginia, McLean | |
| 1775 Tysons Blvd (Show on map) | |
 Jan 20, 2026 | |
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Overview At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate opening for a Scrum Master / Business Analyst who will be primarily responsible for supporting the Defense Logistics Agency, Defense Automated Addressing Systems, Digital Transformation program. The Business Analyst is expected to work across job functions and collaborate with team members and clients extensively. Your main tasks will include Scrum team support, performing detailed requirements analysis, documenting processes and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to bridge communication gaps between technical and non-technical stakeholders. You also will be expected to analyze internal processes, determine where they can be improved, and implement sustainable and scalable change. Responsibilities include, but are not limited to the duties listed below
Overview At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate opening for a Scrum Master / Business Analyst who will be primarily responsible for supporting the Defense Logistics Agency, Defense Automated Addressing Systems, Digital Transformation program. The Business Analyst is expected to work across job functions and collaborate with team members and clients extensively. Your main tasks will include Scrum team support, performing detailed requirements analysis, documenting processes and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to bridge communication gaps between technical and non-technical stakeholders. You also will be expected to analyze internal processes, determine where they can be improved, and implement sustainable and scalable change. Responsibilities include, but are not limited to the duties listed below
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