Technical Business Analyst, Sr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Salary Range

The salary range for this position is $77,900 - $199,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

The Technical Business Analyst, Sr is a member of a business-focused IT team and plays a crucial role in developing a strategic roadmap for delivering solutions to business challenges through the skilled application of knowledge, analysis, and technology. Working closely with business stakeholders, this role leads the strategic planning of information technology resources in ways that help maintain and drive our current and future business success.

Technical Business Analyst, Sr is responsible for mapping the most complex business requirements to appropriate technical solutions across a wide range of Old National Bank business line functions. Possessing specialized in-depth knowledge in various disciplines, the business analyst uses their skill set to bridge the gap between business-related issues and IT. The Technical Business Analyst, Sr leads others in the documentation of existing business needs and developing new and enhanced business processes to ensure IT solutions support and align with business initiatives. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Key Accountabilities
Facilitate enhancements in line with changing business needs
* Create and foster partnerships with internal stakeholders to develop an expert knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
* Work with business sponsors to determine strategic and complex business requirements necessary to increase efficiency and functionality of software/applications.
* Develops expertise in several business areas across Old National Bank.
* Oversees leadership of teams and projects that involve extensive cooperation and coordination between multiple departments across the Company or with external partners.
* Provide complex analysis supporting the planning and implementation of systems and process changes.
* Exercise independent judgement and take the lead role on projects with minimal direction if needed.
* Leads others to solve complex problems.
* Effectively facilitate meetings and interact with project sponsors.
* Design workflows, processes, and solutions to solve strategic and complex business problems.
* Compile team and project status reports on a re-occurring basis.
* Clearly communicate complex technical solutions in a manner that business lines can easily understand.
* Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
Support and Manage Current Applications
* Develop expert knowledge of software applications used and supported by the organization. Continually build expert product knowledge of existing product features and product requirements.
* Build a strong cross functional understanding of both the company's product and business operations.
* Provide consultative support to the day-to-day functioning of business line clients.
* Report and research the cause of any outstanding production issues related to assigned projects. Work with the necessary individuals to correct these issues.
* Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues and communicating business impact, and identifying root cause.
* Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.
Compliance and Risk
* Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
* Maintains expert knowledge of industry developments including changes in technology and regulations.

Key Competencies for Position

* Collaboration
o Builds rapport and effective relationships with internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.

* Drive and Execution
o Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

* Planning and Organizing
o Ability to determine a course of action and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstance to ensure targets/deadlines are met.

* Problem Solving/Decision Making
o Seeks to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examines problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommends process improvements as appropriate to prevent future issues.

* People Leadership
o Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one's own behavior to accommodate tasks, situations and individuals involved.
o Listens openly, recognizes different viewpoints, and builds on areas of agreement; gains cooperation through influence; builds effective working relationships within and outside the Department, establishes trust, credibility, and respect through a track record of meeting commitments.

Qualifications and Education Requirements
* Bachelor's degree in Computer Information Systems, Computer Science or equivalent work experience
* Experience with the Software Development Life Cycle.
* 6-8 years + experience in technical business analysis in a related industry.
* Ability to manage multiple concurrent projects/tasks.
* Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
* Ability to travel and stay overnight as needed.

Old National is proud to be an equal opportunity employer. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by our Director of Talent Acquisition to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National. Join our team!