Digital Mailroom & Central Print Mail Clerk - Pittsfield, MA

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Division: Bank Operations

Department: Real Estate

Reports to: Digital Mailroom & Central Print Manager

Status: Non-Exempt

Grade: 3

Salary Range: $20.00 - $24.19

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

L:ocation: Pittsfield, MA - 99 North St

Purpose/Objective:

Is responsible for managing incoming and outgoing mail in both physical and digital formats, as well as supporting centralized printing operations. This role ensures timely, accurate processing, scanning, distribution, and printing of documents while maintaining confidentiality and quality standards.

Key Accountabilities:

• Counting and Sorting of all incoming mail from the Post Office for physical distribution on the local campus or preparation for digital delivery. Perform quality checks to ensure legibility, completeness, and correct indexing.

• Performs scanning, digitization, classification and routing of inbound mail and ensures secure and efficient document delivery across the organization based on established workflows.

• Records all incoming accountable/trackable mail and deliveries.

• Packaging, shipping and tracking of both single and multiple item requests.

• Manages Central Print & Mail for multiple lines of business, keeping track of printing/mailing stock and notifying appropriate department when stock needs to be replenished.

• Operate and maintain centralized printing, copying, and finishing equipment.

• Process daily print requests, including large-volume jobs, ensuring accuracy and on time delivery.

• Prepare outgoing mail, including printing, assembling and post-marking of requests ranging from singular pieces through bulk jobs.

• Processes larger volumes of mail using a Folder/Inserter machine. Prioritizes daily workflow to ensure high volume mailings meet required deadlines. May process small mailings of inserts by hand.

• Operates bank vehicle to pick up/deliver mail, to and from the Post Office.

• Performs monthly vehicle inspections to ensure the vehicle is in maintained properly. Responsible for routine maintenance and upkeep of the vehicle, scheduling service and repairs as needed.

• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.

Education:

• High school diploma or equivalent

Skills & Knowledge:

• Detail oriented
• Organizational skills
• Data entry skills
• Proficient in Microsoft products (Word, Excel, Outlook)
• Machine oriented skills
• Able to lift mail trays 25+ lbs.
• Able to push/pull heavy loads on a dolly
• Must possess a valid Driver's License

We endeavor to make this site accessible to any and all users.

Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

Pittsfield, MA - 99 North St