Office Assistant I, Primary Care at Hockessin

Christiana Care Primary Care at Hockessin is looking for an Office Assistant I.

ChristianaCare Primary Care at Hockessin is located at 726 Yorklyn Road in Hockessin, Delaware. ChristianaCare Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures.

Hockessin | ChristianaCare

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

Work Schedule:

• Monday from 7am to 5pm

• Tuesday & Thursday from 8am to 6pm *one last night shift required per week.

• Wednesday from 8am to 5pm

• Friday from 7:30am to 4:30pm

Job duties & responsibilities:
The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

Strengths and Qualities:

• Attention to detail.

• Adaptability

• Excellent communication skills

• Organization

• Problem-solving

When we lead with love, excellence is inevitable.
#LI-HB1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/