Security Officer - Flex Commercial Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Commercial Concierge in Omaha, NE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a commercial real estate location where you will be the welcoming first point of contact at the front desk. You will help manage visitor access, monitor alarms and/or cameras, document activity, and support tenants and guests with clear communication and professional customer service. Bring your agility and reliability to a team that is innovative, caring, and people-first, delivering through teamwork while always acting with integrity.

Position Type: Flex

Pay Rate: $18.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by following site-specific procedures and policies for a commercial real estate location.
• Greet and screen visitors, verify identification as required, issue visitor credentials, and/or direct guests to the appropriate destination while maintaining a professional front desk presence.
• Monitor lobby activity and report unusual or suspicious behavior to site contacts and/or Allied Universal leadership to help to deter unauthorized access.
• Answer phones, take messages, and route calls to the appropriate tenant or property management contact as directed by site procedures.
• Coordinate visitor access requests with tenant representatives and/or property management, including notifying hosts and tracking arrivals and departures in the visitor log.
• Operate access control systems and other front desk tools such as badge systems, intercoms, and CCTV monitoring equipment as assigned.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating site emergency response activities when appropriate.
• Complete required reports such as shift activity logs, incident reports, and visitor documentation with clear and accurate details.
• Support building operations by assisting with delivery routing, vendor check-in, and key control processes as directed by site policies.
• Communicate with property management, tenant contacts, and/or emergency responders during incidents, providing timely updates and documenting actions taken.

Minimum Requirements:

• Have a minimum of 6 months of security-related experience.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.