Solutions Engineer, SLED, New York

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The required location for this role is New York City, NY and local candidates will be prioritized.Candidates from Connecticut and New Jersey may be considered.Must live in or be willing to relocate to the listed area's

Meet the Team

Cisco is looking for Presales Solutions Architect / Systems Engineer based in NYC Serving the State and Local Government segment. The vision of Cisco's SLED organization (State, Local Government and Education) is to help governments protect, educate, and serve citizens. From classrooms to traffic intersections, we connect, secure, and automate critical government and educational missions to improve our communities.

Your Impact

The Solutions Engineer is a customer-focused technical sales professional who provides high-level technical guidance and support to customers. You will partner with your Account Manager to discover customer priorities and needs, recommend, and develop appropriate customer solution offerings, and ensure customer success by leveraging Cisco and partner resources. You act in an increasingly consultative fashion and are looked to as an expert, or trusted technical adviser, by partners and customers. The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco's differentiation and the benefits of proposed solutions, developing and executing proof-of-concept/proof-of-value, creating a technical account plan while influencing the overall account plan, and advocating for customers through adoption and operation of Cisco solutions.

Business Acumen

• Learn a broad level of knowledge of the business economics and trends in the SLED market segments and how Cisco solutions add financial and strategic value.

• Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence.

• Strong understanding of the customer business model and ability to frame Cisco offerings in terms of business or mission drivers. In addition, understand customer drivers and how to map these to a customer network platform.

Technical Acumen

• Understand internetworking industry trends, including new products and solutions.

• Understand the competitive product and solution landscape.

• Advanced knowledge in Switching, Wireless, Routing, Data Centers, Security and Networking Platform Design

Communication Skills

• The SE role is very dynamic and applies your technical knowledge and curiosity to solve complex challenges in complex customer environments.

• Excellent presentation skills are needed to describe Cisco's Architectures, Business Outcomes, and Business Value in each customer's context.

Minimum Qualifications:

• Located in New York City or New York City Metro area with the ability to be onsite as needed

• 5+ Cisco product experience or relevant experience in key competitor offerings required.

• 5+ Pre-Sales experience required.

Preferred Qualifications:

• CCNP, CCDP, VCP, or similar vendor certification preferred

• Excellent presentation skills - ability to deliver engaging workshops to both technical and non-technical audiences on Data Center, Cloud, and/or AI topics

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.