New

PRN Customer Service Representative - Pediatrics Endocrinology - Women and Children's Medical Plaza

Lee Health
$20.75 / hr
United States, Florida, Fort Myers
16150 Roserush Court (Show on map)
Apr 03, 2026
Location:Women and Children's Medical Plaza -15901 Bass Road Fort Myers FL 33908 Department: HOD HB Peds Endocrinology Work Type: PRN Shift: Shift 1/9:00:00 AM to 5:30:00 PM Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour Summary Now Hiring: PRN Customer Service Representative Pediatric Endocrinology Flexible work + meaningful impact for kids and families! Location: Women and Children's Medical Plaza Department: HOD HB Peds Endocrinology Work Type: PRN (As Needed) Shift: Monday Friday \| 9:00 AM 5:30 PM (as scheduled) What Does PRN Mean? PRN stands for as needed. In simple terms: You wont have a set weekly schedule Youll be called in to help cover busy days, vacations, or call-outs Great for flexibility while staying connected to a healthcare role Ideal if you want work-life balance or supplemental income About the Role Be the friendly face and voice supporting children and families in a specialty focused on hormones, growth, and conditions like diabetes. Your role helps create a smooth and comforting experience for every visit What Youll Do Answer calls & assist with scheduling appointments Check in patients and welcome families Verify insurance, referrals & authorizations Collect payments and post charges Maintain accurate patient records Support providers and staff in a team-based environment What Were Looking For Strong customer service and communication skills Friendly, patient, and compassionate demeanor Ability to adapt to a flexible, as-needed schedule Prior medical office experience is a plus Pay Flat Rate: $20.75/hour (set rate for this PRN role) Why Pediatrics Endocrinology? Help support children managing lifelong conditions while creating a welcoming, stress-free experience for families. Every interaction you have makes a difference Looking for flexibility and purpose? Apply today and join our caring pediatric team! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Education: High School Diploma or GED Required. Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire. License: N/A Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful. US:FL:Fort Myers