Security Officer - Shopping Center Patrol Driver

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Shopping Center Patrol Driver in Joliet, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer in a busy retail location, you will conduct routine vehicle and foot patrols, stay highly visible to help reduce security-related incidents, and support guests and staff with clear communication and customer service. This is a driving post and requires a valid driver's license. You will represent Allied Universal's agile, reliable, and innovative approach while delivering through teamwork and acting with integrity.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disputes, medical situations, and alarms.
• Conduct regular and random patrols throughout retail sales floors, stock areas, exterior entrances, and parking areas; working environments and conditions may vary by location.
• Monitor entrances, exits, and high-traffic areas to help to deter theft, loitering, and other unwanted activity, and report concerns to store management and/or Allied Universal leadership.
• Observe for suspicious behavior and policy violations, gather information, and promptly notify the appropriate contacts.
• Complete security-related reports and incident documentation with clear, accurate details and timely updates.
• Assist with access control activities such as checking doors, monitoring delivery areas, and guiding visitors and/or contractors to the appropriate check-in process.
• Provide directions and general assistance to customers, including helping with lost and found inquiries and responding to customer concerns in a professional manner.
• Use communication devices and site systems as assigned to relay information, coordinate responses, and request support when needed.
• Support closing and opening procedures as directed, including interior and exterior patrols and verifying key areas are secured per site policy.

Minimum Requirements:

• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.