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Manager Imports and Regulatory Compliance

Petco
401(k)
United States, Texas, San Antonio
654 Richland Hills Drive (Show on map)
Jan 31, 2026

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

  • Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
  • Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
  • Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

TheManager of Imports and Regulatory Compliance is responsible for managing all functions related to the clearance of imported goods through US customs and other related government agencies and is an integral part of Petco's growth strategy.This includes, but is not limited to proper tariff classification, duty valuation, permitting, free trade agreements and assessing Petco's overall import compliance program.

Must be a strong communicator and leader able to work across various levels and functions within the organization. Individual must be self-driven with minimal supervision required.

Duties and Responsibilities:

  • Monitor information flow of products specifications and sample products submitted from international vendors. Determine the proper HTS and Schedule B product classification for all existing and newly introduced SKUs.
  • Establish and maintain relationship and Standard Operating Procedures for Customs Brokerage House.
  • Analyze and interpret financial and import data for financial validation, customs bond analysis and internal audits. Maintain recordkeeping protocols per customs regulations.
  • Maintain import compliance, C-TPAT and regulatory training program to drive an overall awareness through the PETCO organization and drive accountability to those with responsibilities (e.g. Supply Chain & Product Development team).
  • Analyze and interpret CFRs 19/21/7, HTSUS, and existing/developing international trade agreements and prepare recommendations for merchandizing and product development teams as to the best cost while complying within PETCO's ethical practices and quality standards.
  • Interact and collaborate with Product Development Managers to convey sourcing opportunities that leverage Free Trade Agreement and minimize duties rates for international sourcing initiatives.
  • Respond to requests by FDA and US Customs such as CF28, CF29 and/or Focus Assessments.
  • Develop strategic plans in concert with other department executive teams to ensure the PETCO fully complies with trade federal regulations. Effectively work with internal & external legal teams on compliance initiatives.
  • Submit Permits and Licenses needed to import our products such as: APHIS, Fish and Wildlife Service, NOOA.

Education and Experience:

  • Bachelor's Degree plus a minimum of 5 years' experience in a similar role; an equivalent combination of relative working experience and education may be substituted for degree.
  • Working knowledge of imports, exports and associated regulations and tariffs including retail global supply chain experience.
  • Ability to manage multiple projects at the same time, organize and track fine details of projects, communicate effectively verbally and in writing with international suppliers and work collaboratively in a team-based environment.
  • Proven advanced ability to use applications within MS Office Suite as well as advanced ability to extract and analyze data from databases and make appropriate recommendations having significant margin impact.

Preference may be given to candidates demonstrating knowledge and abilities in the following areas:

  • Customs Brokers License, Certified Customs Specialist, or similar certification

#CORP

#LI-AT2

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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