Lab Project Manager II

Job Title: Lab Project Manager II

FLSA: Non-Exempt

Reports to: Laboratory Director, Client Services Manager, Operations Manager

Job Summary:

The Project Manager II is responsible for managing the full lifecycle of client projects, including setup, sample receipt, progress tracking, reporting, and closure. This role serves as the primary point of contact for clients, ensuring that projects are executed in alignment with client expectations and regulatory requirements. The Project Manager II may manage a portfolio of and plays a key role in client retention, issue resolution, and cross-functional collaboration.

Duties/Responsibilities:

• Onboard new clients, provide training on services, and ensure accurate setup in LIMS.
• Serve as the primary liaison for client communications, addressing intermediate-level concerns and coordinating with internal teams for resolution.
• Monitor project status, sample receipt, and analysis progress to ensure timely and accurate deliverables.
• Review project deliverables for quality and compliance with client requirements.
• Collaborate with sales and operations to identify upsell opportunities and support contract renewals.
• Develop and maintain strong client relationships through regular check-ins and proactive communication.
• Prepare and deliver project status reports, highlighting risks, issues, and progress.
• Lead project closure activities, including final deliverables, invoicing, and post-project evaluation.
• Support cross-functional initiatives and contribute to process improvements.
• Train and mentor junior project management staff as needed.

Required Skills/Abilities:

• Intermediate-level project management and client relationship skills in an environmental laboratory setting.
• Strong problem-solving and decision-making abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and prioritize effectively.
• Proficiency in LIMS, Microsoft Office, and project tracking tools.
• Ability to train others and contribute to team development.

Pay Rate

$26-38/hour DOE

Education and Experience:

• Bachelor's degree in Business Administration, Chemistry, Biology, or a related field.
• Minimum of 3 years of experience in project management or client services, preferably in a laboratory or technical services environment.
• OR an equivalent combination of education, training, and experience

Physical Requirements:

• Ability to sit, stand, and move throughout laboratory and office environments.
• Manual dexterity to operate and computer systems.
• Occasional lifting of up to 25 pounds.
• Ability to work in a laboratory environment with exposure to chemicals and environmental samples, using appropriate PPE.

Key Benefits Include:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• 401(K) Plan with Competitive Match
• Continuing Education and Tuition Assistance
• Employer-Sponsored Disability Benefits
• Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
• Profit Sharing or Individual Bonus Programs
• Referral Program
• Per Diem & Paid Travel
• Employee Discount Hub

EEO Commitment: Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.