Human Resource Business Partner (HR Manager)

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

• Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

This role will serve as a partner to Retail Leadership, ensuring alignment between HR strategies and business objectives, while providing expert guidance on talent management, partner engagement, and organizational effectiveness. This role is critical to fostering a positive employee experience and driving performance in a fast-paced retail environment.

Duties & Responsibilities:

• Collaborate with Market Directors and District Managers to align HR strategies with business goals.
• Advise senior store leadership on issues that pose escalated risk to the business by providing expert level HR guidance.
• Serve as a trusted advisor for partner issues, addressing concerns and resolving conflicts in a fair and consistent manner.
• Support talent management and performance management processes, including goal setting, coaching, and feedback.
• Collaborate on talent acquisition efforts to attract and retain top retail talent.
• Educate field leaders and employees on HR policies, procedures, and best practices.
• Analyze HR metrics and trends to identify opportunities for improvement and proactive intervention.
• Support change initiatives, ensuring smooth transitions and effective communication across retail teams.
• Partner with leaders to manage the people side of organizational changes, fostering engagement and alignment.
• Partner with cross-functional teams, including Payroll and Legal, to address operational needs.
• Proactively identify and participate in special projects focused on increased partner engagement, leadership development, and risk mitigation.
• Lead and mentor a team, ensuring effective support for field leadership and store partners.

• Bachelor's degree in Human Resources, Business Administration, or a related field with 5+ years of HR experience, preferably in a retail or field-based environment. Combination of experience and education may be considered.
• Ability to travel 25% of the time.
• Strong knowledge of employment laws and HR best practices.
• Professional HR certification (e.g., PHR, SHRM-CP) preferred.
• Experience supporting geographically dispersed teams.
• Familiarity with retail industry dynamics and challenges.
• Proven ability to build strong relationships with employees at all levels of the organization.
• Excellent problem-solving, conflict resolution, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to influence and guide leaders.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office Suite.

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The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $94,800.00 - $142,200.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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