Facility Operations Coordinator

Monday - Friday, 10:00am - 6:00pm
Weekend and evening work may be required.

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Campus Recreation provides a diverse and intentional recreational program in a safe, inclusive, and accessible environment which enhances the social, mental, and physical well-being of the entire University community. With this mission as the focus, Campus Recreation's program offerings include intramural sports, aquatics, sport clubs, fitness and wellness, expeditions, challenge course, open recreation, special events, climbing sports, adaptive sports, and well-being outreach.

The Facility Operations Coordinator provides leadership for the daily, evening, and weekend operations of all indoor and outdoor recreation facilities. The specific indoor facilities include the Student Recreation Center, Rams Head Recreation Center, Fetzer Hall, and Woollen Gym. Hooker Fields and Finley Fields are the primary outdoor facilities. The Facility Operations Coordinator oversees all open recreation, implements policies and procedures, maintains equipment, supervises facility logistics, and monitors policy enforcement and access control.

The position works closely and communicates with the Member Services and Events Coordinator to ensure event and reservation schedules and logistics occur without issue or conflicts. The Facility Operations Coordinator provides on-site support and customer service for reservations, internal groups, student organizations, and external events in Campus Recreation facilities. In addition, the position coordinates on-site communication and collaboration efforts with Facilities, Services, Grounds Services, and Housekeeping Services to complete maintenance and cleaning projects for facilities. Also, Coordinator completes regular facility, safety and fitness equipment inspections and develops, maintains, and distributes facility and equipment cleaning schedules.

The Coordinator is responsible for recruiting, hiring, training, and supervising approximately 100 Facility and Operations student employees who work across all Campus Recreation facilities. The position tracks and maintains employee records, creates staff schedules, provides instruction, creates policies and procedures, and provides on-going and annual feedback for student employees.

This position also oversees equipment check-out operations, inspects equipment, and maintains inventories for all housekeeping and custodial supplies. The Coordinator reports all facility, equipment, and/or technology issues to the Assistant Director of Facilities and Operations. Another primary responsibility is the creation and implementation of assessment methods to determine customer satisfaction, participant needs, and facility and equipment use patterns.

This position reports to the Assistant Director of Facilities and Operations.

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Current certifications in CPR, First Aid, and AED or the ability to obtain within six months of hire.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Please note that a cover letter, CV/resume, and a list of references are required when applying to this position.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.