Program Director
 J.D. Power | |
 United States, Michigan, Troy | |
 Feb 09, 2026 | |
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Job Description: Title:ProgramDirector Location: Remote Metro Detroit (occasionally attend onsite meetings) Reports To:VP,SmartDigital Vacancy: This is an existing position This role will require an on-site presence at the client's location for meetings The Role As the Program Director, you will serve as the primary strategic lead for senior client relationships, overseeing digital dealer program solutions for a top-tier Automotive OEM. This is a high-impact leadership position responsible for the growth and delivery ofSmartDigitalproducts and services. You will orchestrate key deliverables across client engagement, dealer consulting, technology execution, and advanced data analytics. The ideal candidate will be equally committed to driving the client's success and ensuring theprogram's long-term health and profitability. The Impact You Will Have In this role, you are the bridge between J.D. Power's delivery capabilities and the OEM's strategic priorities. You will influence the digital evolution of the automotive retail landscape, navigating a fast-paced environment to ensure the client's dealer networkremainscompetitive, digitally mature, and highly efficient. Key Responsibilities Strategic Advisory & Client Leadership Trusted Advisor:Cultivate high-level relationships with OEM stakeholders, acting as a thought partner to influence theirdealerdigital strategic agenda. Industry Expertise:Serve as thesubject-matter expert inautomotivedealerdigitalprograms, providing proactive recommendations on emerging trends, industry shifts, and competitive benchmarking. Growth Identification:Proactivelyidentifyand present new program opportunities and service enhancements that align with the client's businessobjectives. Team & Operational Excellence
Technology & Data Integration
Qualifications
The Hiring Manager says: "I am looking for a diplomatic leader who can synthesize differing opinions into a unified strategy. This role requires more than just project management; it requiresprofessionalgravitas to counsel OEM executives and the operational discipline to keep diverse delivery initiatives on track. You must be passionate about the future of digitalautomotiveretail and possessthe communicationskills to inspire both your team and your client." This position has a starting salary range of $170,000 to $230,000 per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee's pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Mission J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out totarecruitment@jdpa.com. J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companiesin various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary yourpersonal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Powerwith your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clickinghere. To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. | |