Security Officer - Lobby Reception Post

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Reception Post in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer in a fast-paced tech, media, and telecom location, you will welcome employees and visitors, manage access using badge and access control systems, respond to alarm panel activity, and document security-related events with clear communication. You will represent Allied Universal with integrity, teamwork, and a caring, people-first approach while helping to reduce disruptions and support smooth daily operations.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and/or contractors at a front desk location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at the front desk by verifying identification, issuing temporary badges, managing visitor logs, and directing guests to the appropriate destinations.
• Monitor security-related systems and front lobby activity, reporting irregular conditions and/or policy violations according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency services as required.
• Support a professional lobby environment by answering phones, handling basic inquiries, coordinating deliveries, and documenting security-related activity in written reports.

Minimum Requirements:

• Have 1+ years' law enforcement experience or 2+ years' security-related supervisor or manager experience or 3+ years' security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802