Boutique Facilitator - CHANEL, Full Time - Century City

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, "generalist" support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

Essential Functions

What impact you can create at CHANEL:

• Deliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting.
• Be the ultimate brand ambassador by providing continuous sales andservice support.
• Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing.
• Assisting and supporting Fashion Advisors with packaging.
• Support opening and closing of registers and assist with handling cash and deposits.
• Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner.

You are energized by:

• Providing the highest standards of service .
• Building collaborative partnerships and relationships in a team-focused environment.
• Fostering a meaningful client experience centered around inclusion and connection.
• Your curiosity to continuously learn and grow.

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.

Qualifications

• Minimum 1 year of related experience.
• Minimum High School Diploma.
• Able to lift 15 lbs.
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays.
• Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.

Skills:

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Must satisfy licensing requirements (as required by state or local jurisdiction).
• Strong leadership profile.
• Able to use and navigate multiple technological devices.
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.

Work Hours:

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Regular, dependable attendance and punctuality is required.

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.