New

Application Specialist

Howard Community College

tuition reimbursement, 403(b)

United States, Maryland, Baltimore

Feb 24, 2026

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Application Specialist
FLSA
FT/PT	Full Time
Hours Per Week	37.5
Work Schedule	Monday - Friday, evenings and some Saturdays
Grade	10
Compensation Range	$23.89-31.38
Summary	The full-time application specialist is responsible for the oversight and processing of applications for admission to the college, managing multiple tasks involving importing, scanning and data entry of applicant documents utilizing the client relationship management system ( CRM) and student information system ( SIS). Ensures that all required application documents are received and maintained in the student record. This role functions as a part of a team and provides behind-the-scenes support of student admission documents and processes in addition to supporting the Howard Hub when needed.
Essential Role Responsibilities	Processes and maintains a large caseload of admissions applications and creates new student records including and not limited to, dual enrolled, traditional, international, immigrant, honors, and clinical applicants. Provides guidance and support through the admissions process assisting students, as needed, with the submission of required documentation and ensuring application completion Plays a key role in managing high-volume Nursing and Allied Health application processing, including document verification, eligibility review, and coordination with program leadership. Employs technology to assist students with navigating the admissions application process. Provides on-going quality communication, effective customer service and support to applicants by using consistent, effective outreach and follow-up, including phone calls and digital communication, while ensuring compliance with regulatory requirements. Reviews necessary documents for various application requirements, including test scores, letters of recommendation, essays, and residency and financial documents. Follows up with applicants regarding their admissions status. Maintains and updates accurate applicant records and files along with collected student information using the college's client relationship management (CRM) system and the student information system (SIS); creates and submits reports. Collaborates with Howard Hub staff to ensure seamless customer service delivery, stepping into front-line support functions as needed to maintain service excellence. Scans and documents application materials, including documents received through mail, email or digitally. Accurately and securely processes all incoming transcripts and utilizes system workflows to move transcripts, and other student document, for record updates.
Minimum Education Required	Associate's degree
Experience Required	1
Preferred Experience	Associates degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor. Minimum of one-year related experience. Competency in organizing data and preparing reports. Proficiency with student information systems (SIS), such as Colleague or Banner. Proficiency with Microsoft Office applications (Outlook, Teams, Word and Excel). Excellent interpersonal, written, and oral communication skills. Demonstrated ability to foster a cooperative team-focused work environment. Ability to contribute to a dynamic, student-focused team culture that delivers excellent customer service and personal attention to students and parents. Commitment to diversity. Champion for equity. Ability to handle a multitude of tasks in a fast-paced enrollment office required. Ability to maintain strict confidentiality of work-related information and materials while abiding by state and federal privacy laws including FERPA.
Physical Demand Summary	Work extended hours during peak periods, including evening and some Saturdays. Extensive follow-up work, database use, responding to inquiries, meetings, etc. Ability to manage changing priorities in a fast-paced environment. Flexibility required.
Supervisory Position?	No
Division	Student Success Office
Department	Admissions

Posting Detail Information

Posting Number	B603P
Number of Vacancies	1
Best Consideration Date	03/09/2026
Job Open Date	02/23/2026
Job Close Date
Continuous Recruitment?	No
Job Category	Staff
Benefits Summary	Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/5611
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.