Remote New

Sr. Infrastructure Engineer I

Symetra
paid holidays, sick time, 401(k)
United States
Feb 25, 2026
Symetra has an exciting opportunity to join our team as a Senior Infrastructure Engineer I! About the role As a Senior Infrastructure Engineer I, you will be joining the Server Support Team where you will be solving complex business needs by delivering quality solutions with minimal guidance. You'll contribute to design elements, leverage engineering standards, and elevate team processes while bringing your strong problem solving skills and mentoring experience; strengthening the overall technical capability of the team. What you will do Drive timely Incident and Problem resolution in alignment with service level agreements, maintaining strong urgency and ownership while leading or approving thorough root cause analyses. Administer and support hybrid cloud infrastructure, with a solid focus onAWS Cloud operations, including: EC2, EBS, S3, VPC, IAM, CloudWatch, and AWS Backup Operational monitoring, cost optimization, security standards, and availability/recovery design Integration of on-prem infrastructure with AWS (hybrid connectivity, backup, DR, and migration scenarios). Maintain, monitor, and restore virtual machine and cloud workloads, including backups, snapshots, replication, and disaster recovery, using tools like Cohesity or equivalent cloud native platforms. Define and deliver infrastructure metrics and targets to ensure platforms consistently meet or exceed SLA, performance, availability, and cost efficiency standards. Manage SSL/TLS certificates, including issuing, installing, renewing, and ensuring compliance with security and certificate authority requirements. Administer Active Directory services, including users, DFS, DNS, and Certificate Authority. Monitor on-prem and cloud environments, identify abnormal patterns or trends, and drive swift remediation through internal teams or service providers. Participate in an on-call rotation supporting critical infrastructure across data center and cloud environments. Serve as an asset lifecycle steward by maintaining lifecycle roadmaps and proactively identifying upgrade or replacement needs based on capability, alignment, version, age, or vendor end support. Act as a liaison between application teams and the managed service provider, partnering to address asset aging, upgrades, end life needs, and implementing tactical capacity plans as demand evolves. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer "If you're looking for a company that amplifies your talents, values your voice, and encourages continuous growth, Symetra is the place. I feel incredibly lucky to have found this opportunity-and I've never been happier in my career!" - Gina B., Medical Risk Manager What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $106,400 - $177,300 plus eligibility for the company annual bonus program. Who You Are: High School Diploma is required, plus a Bachelor's degree or equivalent experience in a related field preferred You have 6+ years of relevant experience supporting infrastructure in hybrid on-prem and cloud environments. You bring strong Incident and Problem Management skills and can lead or validate detailed cause analysis efforts. You have deep experience with AWS (EC2, EBS, S3, FSx, Route 53, VPC, IAM, CloudWatch, AWS Backup) and hybrid cloud environments, including on-prem integration. You are proficient in maintaining and restoring virtual machine and cloud workloads using backups, snapshots, replication, disaster recovery, and tools like Cohesity or similar platforms. You can define and deliver infrastructure metrics and targets to ensure systems meet or exceed SLA, performance, availability, and cost efficiency expectations. You have hands-on experience managing SSL/TLS certificates and administering Active Directory, including users, DFS, DNS, and Certificate Authority. You excel at monitoring on-prem and cloud environments, spotting abnormal patterns, and driving swift remediation. You are comfortable participating in an on-call rotation, managing lifecycle roadmaps, and proactively identifying upgrade or replacement needs. You collaborate effectively with application teams and service providers to address asset aging, upgrades, end-life requirements, and workload needs. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit https://symetra.eightfold.ai/careers/ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BW1 #REMOTE