SVP, Solutions Sales Leader, OI Provider Market

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Provider Market Solution Sales Leader is responsible for driving sales performance across a suite of products and services for Provider customers. This role involves leading sales teams, developing strategic plans, managing client relationships, and ensuring revenue targets are met or exceeded. Specifically, this leader will be called upon to leverage their vast regional connections and relationships with health system executives to generate a significant sales pipeline for the Provider sales teams. This multifaceted position will combine client relationship development with C-suite executives and Board members, sales pipeline generation, industry event representation, and enterprise-wide knowledge of Optum capabilities, to uncover and understand client needs, and facilitate complex strategic partnerships.

This role will work closely with the Provider Market Chief Commercial Officer, Regional Market Leaders, Strategic Partnership Development Leaders, and Sales Executives to identify clients' strategic goals, develop executive relationships, and transition the relationship to the applicable sales team for further solution design and execution.

Attainment of these business objectives will be achieved through leadership competencies and practices including operational excellence, leadership in a matrix environment and driving growth by collaborating across other divisions within UnitedHealth Group. The successful candidate must be passionate about client excellence and growth, creating new markets, and discovering new business opportunities. This leader must be exceptional at working in a fast-paced environment and display stellar executive presence with C-Suite executives.

This role requires an individual who understands how to get things done at Optum through influence by leveraging extensive interpersonal and collaboration skills. The Solution Sales leader will have solid critical thinking skills, demonstrated success in driving complex strategies, outstanding cross-group organizational skills and agility, and highly effective communication skills (verbal and written). Additionally, the Solution Sales leader should have an established record of having run a large sales organization, including sales operations and market strategy.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office.

Primary Responsibilities:

Sales Strategy & Planning

• Develop and implement regional sales strategies aligned with company goals and achievement of an annual quota of more than $1billion
• Forecast annual, quarterly, and monthly sales targets
• Analyze market trends and competitor activities to adjust strategies

Customer Relationship Management

• Cultivate and nurture solid relationships and build trust with key clients and stakeholders with focus on C-suite executives and Board members, to understand their strategic objectives and preferences
• Collaborate with clients to gather insights, feedback, and strategic imperatives to integrate them into content strategies enhancing market engagement and industry relevance of Optum Market Performance Partnerships, Revenue Cycle Services partnerships and other large commercial opportunities
• Participate in or facilitate client visits to the Optum Innovation Center
• Address customer complaints and ensure high satisfaction levels
• Identify and pursue new business opportunities and emerging markets

Operational Oversight

• Monitor regional sales performance and report results to senior management
• Review and manage regional expenses and budgets
• Ensure compliance with company policies and procedures

Cross-Functional Collaboration

• Work with marketing, product development, and customer service teams to align efforts
• Provide feedback on customer needs and market demands

Team Leadership

• Recruit, train, and manage regional sales teams of 10 or more sales professionals
• Conduct performance reviews and provide coaching to improve results
• Foster a high-performance culture focused on accountability and results
• Monitor KPIs and sales metrics to assess team performance

Sales Pipeline Generation

• Leverage personal network to identify potential business opportunities and support the Growth team in fostering prospective client relationships and building a solid early pipeline
• Collaborate with the Growth team and other internal stakeholders to integrate client insights into the sales pipeline generation process, driving targeted and effective lead generation strategies
• Collaboration and relationship expansion with applicable Optum sales leader assigned to drive pursuit to signature

Industry Representation and Thought Leadership

• Represent our organization as a speaker and content strategist at industry events, existing and prospective health system client board meetings, seminars, and webinars, showcasing our thought leadership and expertise
• Act as a liaison between our organization and the industry, effectively conveying the Provider Growth message, values, and purpose to a wider audience
• Influences internal decision makers; highly influential, strategic thinker, willing to challenge siloed thinking and drive change at all levels of the organization and across our matrix
• Influences external decision makers; Communicates credibly and persuasively so that innovation seems adoptable, and risk seems manageable. Influence extends to CXO and Board level. Able to convert detractors and be recognized as a trusted voice of authority regarding strategic, thought-leadership on the client's industry and market
• Lead with an AIfirst mindset by driving responsible GenAI, analytics, and automation adoption to accelerate growth, improve decisions, and scale operations-partnering with product, technology, and data teams to turn new capabilities into differentiated market impact

Exhibit the UHG Culture & Values

• Fosters a positive team environment with high innovation, collaboration, and communication to maximize high-value outcomes and inspires the team to do their best work
• Effectively represent Our United Culture and demonstrates UHG values internally and externally

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 15+ years of client-facing experience with healthcare executives, and solid network of relationships with healthcare executives to leverage, with at least 5 years of leadership experience
• Demonstrated ability to establish and maintain external CXO and Board level relationships
• Demonstrated visionary thinking and ability to translate business strategies that create or sustain competitive advantage
• Proven success building and evolving relationships with C-suite and matrixed stakeholders (internal)
• History of leading, influencing and managing a large, matrixed workforce with successful people and team leadership experience - motivating, mentoring, and developing talent
• Track record of success driving major initiatives across highly complex and matrixed organizations
• Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems
• Demonstrated track record of active collaboration, engagement, oversight and strategy development of key growth opportunities
• Solid strategic planning, analytics, and problem-solving skills
• Excellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partners
• Proven leadership skills with Employee Experience and Manager Effectiveness indices
• Willing and able to travel 50% of the time on a sustained basis

Preferred Qualifications:

• Advanced degree in related field (e.g. Master's Business Administration) preferred
• Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets)
• Experience working across UHG, Optum and UHC lines of businesses
• Direct experience working with product and technology teams
• Proven application of change management methodologies
• Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.