New

Strategic Account Manager

Rentokil North America
$73,000.00 - $111,000.00
life insurance, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan, company vehicle
United States, California, Sacramento
Feb 27, 2026
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary Strategic Account Managers build long-lasting, mutually beneficial relationships with assigned national account customers, always striving to find the products which best fit the individual needs of the client. Strategic Account Manager responsibilities include developing strong relationships with customers, responding to customers questions and concerns, and identifying new business opportunities among existing customers. Strategic Account Managers work with cross-functional internal teams to improve the entire customer experience and ensure the profitability of the account. Strategic Account Managers are responsible for keeping our clients satisfied and engaged with our products and services to maximize retention. Principal Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: Serve as the lead point of contact for all assigned customer account management matters Build and maintain strong, long-lasting client relationships Support the customer RFP/Renewal process Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet growth targets Forecast and track key account metrics in required systems (SalesForce, etc). Responsible for A/R management and coordinating with collections team to manage DSO of all assigned accounts. Prepare reports on account status and conduct business reviews at least annually. Collaborate with AE team to identify and grow opportunities within portfolio assigned Assist with challenging client requests or issue escalations as needed Attend required meetings and maintain a positive working relationship with internal teams Successfully complete all LOB/New Product certifications CANDIDATE SUMMARY Preferred Experience Experience delivering client-focused solutions to customer needs Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Exceptional verbal and written communication skills. Ability to collect, track, and analyze large amounts of data. Adaptability and strong problem-solving skills. Excellent active listening skills. Ability to build rapport and collaborate with others within the company and externally. Understanding of consumer behaviors and industry trends. Extensive, accurate product knowledge. Experience with plant knowledge preferred Required Traits and Characteristics Independent and dependable Able to solve problems and escalate concerns Customer service oriented Ability to read and complete online training courses Polite and professional demeanor Pay Range Yearly: $73,000.00 - $111,000.00 Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.