Networking Analyst

Monday - Friday 8:00am - 5:00pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow.

Join the Networking Group at UNC Chapel Hill, where we are entrusted with maintaining robust internet connectivity and data communication for one of the largest networks in the United States. Our network includes more than 3,000 switches and nearly 12,000 access points.

We are seeking a dedicated Networking Analyst to join our Network Deployment team. This role places a strong emphasis on delivering exceptional customer service, including resolving customer connectivity issues and installing, troubleshooting, and maintaining networking equipment, software, and hardware. The Networking Analyst reports directly to the Manager of Networking Deployment.

In this position, you will collaborate with a dynamic team of network analysts to support the day-to-day maintenance and expansion of our extensive campus data network. Responsibilities include hands-on technical work, such as installing and maintaining equipment, as well as analytical tasks focused on troubleshooting data networking electronics and related systems.

The Network Deployment group is part of a larger department that also includes Network Engineering and Network Architecture, offering a diverse and collaborative work environment.

Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a
- Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or
- Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience.
- Journey level requires an additional one year of experience.
- Advanced level requires an additional two years of experience.

Advanced layer 1 knowledge which will include: cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector type.

Solid understanding on layer 2 and layer 3 network fundamentals.

Experience in working with 802.11 wireless technologies

Experience with Extreme, Cisco, Aruba and Arista equipment.

Experience with network gear life cycling (planning and execution)

Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.