Job Objective:
Supervise the Facilities Management & Office Services teams, including the day-to-day operations of the company's offices and facilities. Support the company's overall real estate strategy based on its current and future needs.
Essential Job Responsibilities:
- Oversee the day-to-day operations of all real estate and facilities, including general maintenance and building operations and coordinate with the Office Services, Facilities Management and other 3rd party teams.
- Identify and implement best practices, policies, procedures, and training for facilities and office services teams. Determine expectations for assessing property management needs, safety issues, security, and related matters.
- Create and direct plans to maintain and enhance physical facilities.
- Assist in preparing facilities budgets, including capital expenditures, maintenance, and general and administrative costs of operations for all properties and staff, including 5-year plans and forecasts.
- Lead efforts to identify cost-saving opportunities and drive effective facility operations.
- Travel regularly to field locations to conduct on-site assessments of facilities, building systems, maintenance conditions, safety practices, and operational needs. Personally evaluate property conditions, verify reported issues, review incidents, and recommend corrective actions and capital improvements.
- Ensure compliance with internal, local and federal guidelines and safety standards.
- Manage capital projects, including budget review, negotiations with vendors, review and approve payables and ensure successful completion.
- Provide strong leadership to ensure that all facility management and maintenance tasks are completed correctly, on time, and aligned with company needs.
- Communicate regularly with Senior Management, Legal, Human Resources & Real Estate to share ideas and check the progress of objectives.
- Actively participate in business meetings to suggest ideas that could save company resources, create value and provide recommendations to solve problems in the workplace.
- Provide technical oversight for the facilities function to ensure completion of all projects and tasks. Demonstrate the ability to manage multiple priorities simultaneously.
- Instill a culture of excellent customer service that surpasses client expectations and increases company value.
- Assemble relevant data and present to management and stakeholders as needed.
- Develop facilities team goals and objectives that align with the overall organizational strategy.
- Manage performance and supervise personnel to achieve goals; plan, direct, and organize workloads; train, motivate, monitor, and evaluate staff; and review progress and implement changes as needed. Working knowledge of FM Systems software is a plus.
- Set objectives for direct reports on service performance and metrics for success.
- Ensure building operations comply with all local zoning laws and regulations.
- Create functional strategies and specific objectives for the facilities team, including developing budgets, policies, and procedures to support company objectives.
- Work constructively with department heads on space planning and all facility needs, ensuring customer satisfaction.
- Prepare and manage plans for the allocation and utilization of space, occupy reports, furniture installation and allocation, security access and parking management and recommend changes or improvements as needed.
- Develop, compile and manage facility operations and maintenance policies, procedures, and work instructions.
- Serve as a liaison to the property owner and/or landlords and subtenants.
- Maintain strong business relationships with vendors & service providers.
- Manage multiple ongoing projects; select vendors and contractors; review and approve invoices within the company's delegation of authority.
Other Job Responsibilities:
- Demonstrate commitment to company core values - Integrity, Ownership, Urgency, Alignment, and Innovation - in all daily responsibilities and interactions.
- Actively support and contribute to the company's mission and vision through reliable, high-quality work
- Other duties as assigned by management.
Qualifications:
- Seven (7) + years of experience in Facilities/Office/Project Management and at least two (2) + years of management experience leading a facilities team.
- Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, vendors and the public.
- Ability to complete multiple, diverse tasks of differing priorities without close supervision.
- Valid Driver's License and driving record acceptable for company insurance purposes.
- Solid financial acumen, including budgeting, planning, analytical thinking, and problem solving.
- Strong technology literacy, including advanced knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook) and other systems relevant to facilities management in the oil and gas industry.
- Excellent communication skills (both written and oral), interpersonal skills, critical decision-making abilities, and cross networking abilities.
- Strong leadership skills, including goal setting, motivating employees, and measuring results.
- Strong commercial skills, including planning, organizing, time management, contract negotiation, and awareness of business trends and industry developments.
- Strong understanding of preventative and predictive maintenance with the ability to document and manage PM tasks and track changes.
- Ability to handle sensitive information confidentially and manage multiple initiatives simultaneously.
- Ability to understand company business objectives and develop and implement action plans accordingly.
- Ability to influence and collaborate internally and externally at all organizational levels.
- Effective in project management, implementation and follow through.
- Excellent customer service; good interpersonal/problem solving skills.
- Completes all required work timely and accurately.
- Complies with all company safety and policy requirements.
Education Requirements, Certifications, Licenses, and Registrations:
- Bachelor's Degree or equivalent combination of education and experience in facilities management, business, or a related discipline.
- Proficient with Microsoft Office products and other relevant facilities technology platforms.
- Knowledge of or experience in the Oil and Gas industry is a plus.
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