QA Lead - Enterprise Program

Genesis10 is currently seeking a QA Lead - Enterprise Program. This is a hybrid position with a Public Sector Organization located in St. Paul, MN. This is a 6+ month contract opportunity.

Pay rate: $65.00 - $75.00 per hour, W2.

This is a working leadership role that combines oversight, coordination, and direct testing activity for a large-scale transformation initiative to modernize fare collection and payment systems. The QA Lead will direct the work of multiple QA Analysts and partner closely with business, technical, and vendor teams to ensure the delivery of high-quality, fully tested solutions in an environment where automated testing maturity is still developing.

Responsibilities:

• Serve as the Program QA Lead for multiple large-scale, enterprise-wide initiatives
• Develop and implement comprehensive QA strategies, standards, and test frameworks across projects
• Provide hands-on leadership for testing efforts, including test plan creation, test case development, and defect management
• Direct and mentor multiple QA Analysts while managing individual workstreams and contributing to active testing
• Oversee and validate vendor-led testing activities, ensuring alignment with program standards and integration requirements
• Develop and manage QA schedules, testing dependencies, and risk mitigation strategies across concurrent projects
• Execute manual test scenarios and perform regression, functional, and integration testing across diverse solutions
• Support configuration management and release control, maintaining traceability and documentation throughout the QA lifecycle
• Define and track QA performance metrics such as defect density, coverage, and exit criteria for release readiness
• Collaborate with program management, business analysts, developers, and vendors to prioritize defect resolution and testing scope
• Provide QA governance and oversight throughout all project phases, ensuring adherence to enterprise standards and methodologies
• Mentor business analysts and project team members in QA best practices to promote consistent quality across program initiatives

• Ten (10) years' experience in software quality assurance or software testing roles
• Five (5) years of QA leadership experience managing or directing QA efforts on programs
• One (1) year of experience with cloud-based SaaS implementations
• Two (2) years' experience leading QA activities in multi-vendor or multi-system integration environments
• Two (2) years' experience performing manual and automation testing
• Two (2) years' experience (cumulative) developing QA strategies, test plans, test cases, and metrics to measure quality and readiness
• One (1) year of experience using either Azure DevOps, JIRA, or a similar ALM tool
• Two (2) years of experience applying QA processes within Agile, Iterative, and Waterfall development methodologies
• Demonstrated ability to lead cross-functional QA teams and foster a culture of accountability and collaboration
• Exceptional communication skills, capable of translating technical QA concepts for business and executive audiences
• Strong analytical skills with attention to detail and a commitment to continuous improvement
• Effective conflict resolution and stakeholder management skills in multi-stakeholder environments
• Ability to balance leadership responsibilities with hands-on testing execution when required
• Able to work onsite at least one day per week and more frequently as business needs dictate

• Bachelor's degree in Computer Science, Information Systems, or related discipline
• Experience working within government or regulated industries implementing mission-critical systems
• Experience with mass transit technology solutions, including fare collection, asset management, or operational analytics systems
• Prior experience in the public sector, utilities, or transportation
• Familiarity with test data management, performance testing, and vendor validation processes
• Working knowledge of automation frameworks or tools (even if not fully deployed)
• Advanced degree or professional certification in Quality Assurance, Project Management (PMP), or Agile (CSM, SAFe)

• Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit www.genesis10.com.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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