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Director of Operational Strategy

Presbyterian Healthcare Services
life insurance, vision insurance, paid time off, long term disability
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Mar 02, 2026

Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Summary:

Supports high impact initiatives in the delivery system which require significant coordination, organization, leadership and shepherding

Job Description:

  • Special Project research/management/leadership.
  • Support the development, implementation and monitoring of strategic market growth
  • Clinical contract management with key clinical partners and key independent medical groups. Interface/assist/lead with relationships with key independent medical groups assuring quality metrics and contract requirements and meetings are all occurring/met. Escalate as necessary. Track spending and as directed, determine if a different strategy may be required.
  • Productivity watchlist follow through, work with finance on agreement to targets and get corrected in system, work with leaders not meeting targets and assure follow through
  • Evaluating transportation of patients across the state as it pertains to our patient populations to include medical transport home, non-medical transport options and EMS transports
  • Finance/MOR/Budget prep coordinator for delivery system departments (become a SME in this work) slide decks, evaluate SBAREs and refine them as necessary, assist with system-wide capital needs assessments and standardization, cost saving initiatives, work with leaders on initiatives to return to green.
  • Employee appreciation events annual calendar, standardization, messaging, signage, gifts, coordination. Cost savings opportunity.
  • Coop return to work assistance and leadership
  • Develop improved communication methods, at the direction of Marketing/Comms for each region or facility or department. Assure each facility is cascading information appropriately.
  • Assignment to the SF/NNM strategic plan and monitoring action items, effectiveness, recommendations and exploration of options if something isn't hitting goal/targets
  • Role with community and PCNM boards standardize board bylaws, identify opportunities for improvement, standardize needs assessment of skills and qualities we are seeking on our boards, standardize on-boarding of new members
  • Administrative resident key contact/lead. Recruiting, on-boarding, scheduling. Trinity and UNM.
  • Lead planner for PCNM and HCET annual retreats
  • Safety and security assist/lead with routine communications across the system
  • Business continuity plans for admin/Coop

Additional Job Description:

  • Masters Degree in health care administrative, business or health-related field.
  • Three years of healthcare experience. One year of healthcare experience and a graduate study can be substituted in lieu of the three years.
  • Demonstrates strong communication, influencing, strategic, analytical, critical thinking and creative solutioning skills.

Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system ofnine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history-and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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