Director, Americas Enterprise Sales Operations

We are seeking an experienced Director, Americas Enterprise Sales Operations to play a pivotal role in driving Adobe's evolving gotomarket strategy. Americas Enterprise is one of the largest and regions at Adobe and operates in the Enterprise, Scale, Public Sector, and Latin America segments.

This role is a strategic business partner to Enterprise Sales leadership, responsible for driving operational excellence, revenue predictability, and scalable growth. This role leads the design and execution of sales operating rhythms, forecasting rigor, territory and capacity models, and data-driven decision-making for a complex enterprise go-to-market.

Key Responsibilities

• Partner closely with the General Manager, Americas Enterprise and other senior leaders to drive and operationalize GTM strategy and growth in the region
• Lead strategic and operational GTM planning, and drive excellence in execution
• Lead a high-performing Americas Sales Operations team; Set clear priorities, success metrics, and development paths for your team
• Drive executive level business presentations (i.e. Business Reviews)
• Lead key sales productivity initiatives focused on customer success, bookings growth, pipeline development and ecosystem alignment
• Design territory, account segmentation, capacity, and quota models to improve growth and productivity
• Deliver actionable insights on pipeline health, deal velocity, win rates, and sales performance

Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, or related roles, with significant enterprise focus
• 6+ years leading teams in a complex, matrixed B2B environment
• A high-performance people leader, experience leading and developing a strong regional team with a track record of engaging and growing diverse talent to greater success
• Skilled with data, analysis, and delivering insights
• Deep expertise in enterprise GTM models, forecasting, quota/territory design, and pipeline management
• Proven track record of improving forecast accuracy, pipeline quality, and revenue predictability at scale
• Deep understanding of sales motions, processes, gotomarket processes, and supporting technologies (CRM, analytics,).
• Strong executive communication skills, both interpersonal and written, and influence; skilled at translating complexity into clarity
• Strong analytical and storytelling skills; ability to translate data into executive-ready insights
• Ability to diagnose complex, ambiguous business problems and translate them into clear operating plans, processes, and metrics
• Experience inspiring change management across large sales organizations, including process adoption, tool rollout, and behavioral change

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.