Sales Data Support Supervisor

CONMED Corporation
life insurance, long term disability, tuition assistance, 401(k)
United States, New York, Utica
525 French Road (Show on map)
Mar 04, 2026
Purpose: A multi-faceted role spanning execution to supervision of data entry, integrity, and analysis for the company. Leading Data Entry, Quality and MDM efforts to ensure that all customer data is entered and maintained in an efficient and accurate manner by both internal and external CRM users. Will require review, analysis, and evaluation of business processes & systems to support company goals and efforts. This role will be expected to evolve and grow over time to support the needs and overall business strategies of the company. This position will report directly to Director, Corporate Shared Services. Duties and Responsibilities: Supervise team responsible for daily operations and entry of Customer Data through training, management, oversight, and review Collaborate with MDM, Customer Service, Credit Department, Pricing team, sales teams, and operations partners as well as external customers to create Customer accounts. Ensure data entry is completed in an accurate, efficient, and timely manner, while ensuring data integrity is maintained within Corporate Customer MDM governance. Guide and support enrichment of Customer data with additional attributes as necessary Understand underlying data structure of company's multiple systems and tools including but not limited to ERP, MDM software, EDW tables, etc Oversee and manage maintenance of GPO and IDN memberships from rosters (adds, changes & deletes) and ensure ERP and ancillary systems are up to date Facilitate communication of Membership changes to Wholesalers & Distributors Ensure support & maintenance of sales rep information, territory alignment data in ERP systems, Car allowance software & sales reporting tools for multiple sales forces Manage Administrative support by cross-referencing customers for EDI activity Oversee calculation, processing and payment of contractual administrative fees Oversee communication with 3rd party freight companies using multiple software programs to maintain shipping information internally on customer accounts Utilize technical, analytic and presentation skills to execute various data mining projects to ensure integrity and provide insight into Customer data to support departments across the company. Develop reports & analytics to support the Customer Data team and commercial business units by highlighting intuitive business trends Create/Maintain/Adhere to KPI dashboard support, maintenance & enhancements Ensure customer-related SOX compliance rules are appropriate and comprehensive Oversee daily/weekly audits and provide necessary data reporting for testing related to SOX key controls Research, recommend and implement new methods, procedures, policies, and services to streamline for efficiency, effectiveness, and improvements to overall performance. Ensure maintenance of written instructions and documentation for all department processes and tasks, along with training materials, for both internal and external users. Perform other related duties as required by management. Required Qualifications: Minimum of 4-5 years in an office environment Bachelor's degree in Business Administration, Accounting, Statistics or related field with additional computer training Other Attributes: Proficiency in Excel & Microsoft Office suite, Minimum SQL required Understanding of Power BI, Salesforce and/or other information system technologies a plus 0-20% Travel Disclosure as required by applicable law, the annual salary range for this position is $64,074 - $99,788. The actual compensation may vary based on geographic location, work experience, education, and skill level. The salary range is CONMED's good faith belief at the time of this posting. This role is not eligible for sponsorship. Benefits: CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information. Competitive compensation Excellent healthcare including medical, dental, vision and prescription coverage Short & long term disability plus life insurance -- cost paid fully by CONMED Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period Employee Stock Purchase Plan -- allows stock purchases at discounted price Tuition assistance for undergraduate and graduate level courses Know someone at CONMED? Have them submit you as a referral before applying for this position to be eligible for our Employee Referral Program incentives! CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-929-7176 option #5.