Front Desk Security Support

Since our founding in 2005, Patrona Corporation has been committed to providing exceptional professional services to the federal government. Our mission is to deliver timely and accurate technical, programmatic, quality assurance, and administrative support, always prioritizing the needs of our customers, employees, and partners. As we continue to grow, our success is driven by our team of talented and dedicated individuals. We're excited about your interest in joining our team and look forward to learning more about your unique story and contributions.

JOB TITLE: Front Desk Security Support

LOCATION: Crystal City, VA

SUPPORTING: PEO IWS

JOB CATEGORY: Full-Time

SECURITY CLEARANCE: Must possess or be able to obtain a Department of Defense (DoD) security clearance.

WORK MODEL: Patrona Corporation prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. This is an onsite position, and you will work in-person from at the customer site.

COMPENSATION: At Patrona Corporation, salaries are determined by various factors, including location, an individual's unique combination of education, skills, knowledge, competencies, and experience, as well as contract-specific affordability and organizational needs. The salary range or hourly rate provided reflects the typical range for this position and represents just one part of Patrona Corporation's comprehensive total compensation package.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent; additional security-related certifications are a plus.
• Previous experience in a security or customer service role preferred.
• Basic computer skills, including proficiency in Microsoft Office Suite and familiarity with access control and security systems.
• Experience with the DoD security clearance system, DISS, is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Front Desk Security Support position serves as the first point of contact for visitors, employees, and contractors entering IWS facilities. This position is essential for supporting the government to maintain a secure and welcoming environment, ensuring compliance with organization security protocols, and providing exceptional customer service. Essential duties and responsibilities include:

• Greeting and verify the identity of all visitors, employees, and contractors entering the facility.
• Issue visitor badges and manage access control in accordance with organization policies and security standards.
• Conduct initial security screening of personnel and packages to prevent unauthorized access or prohibited items.
• Maintain accurate records of visitor logs and badge issuance.
• Collaborate with the security team and other departments to address any potential security risks or incidents.
• Respond promptly to emergencies and follow established procedures for evacuations, lockdowns, or other incidents.
• Provide directions and general information to visitors and employees as needed.
• Assist with administrative tasks, such as filing, reporting, and maintaining security documentation.
• Ensure compliance with organization policies, procedures, and applicable regulations[AM1] .

SKILLS AND ABILITIES:

• Strong communication and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Ability to stand or sit for extended periods and perform light physical duties as needed.

BENEFITS: Patrona Corporation offers a comprehensive benefits package, including Health, Dental, Vision, Life, and Disability insurance, a 401(k) retirement plan, Health Savings and Flexible Spending Accounts, an Employee Assistance Program, paid Vacation, Sick, and Holiday time, Tuition Assistance, Employee Referral Bonuses, and much more.

PATRONA CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.