Security Officer - Shopping Center - West Side

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Unarmed Patrol in Brookfield, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer with Allied Universal at a busy retail location, you will conduct routine foot patrols, stay highly visible to help reduce security-related incidents, and respond to alarms, access concerns, and guest questions. You will document observations, communicate clearly with the team, and support a welcoming shopping experience. Bring agility, reliability, and integrity to a caring culture that delivers through teamwork and innovative problem solving.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, guests, shoppers, and/or staff by following Allied Universal security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout common areas, retail corridors, parking areas, loading zones, and perimeter areas; working environments and conditions may vary by location.
• Monitor access points and observe for unusual activity, maintenance concerns, and/or policy violations, then notify site contacts and/or dispatch as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, contacting emergency services when directed, and documenting actions taken.
• Complete routine activity logs and incident reports, communicate key observations during shift handoffs, and support loss prevention and/or crowd management efforts during peak traffic periods.

Minimum Requirements:

• Have 1 plus years of security experience.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.