New 
Knowledge Management Specialist (Minneapolis, MN) (#4038)
 Dorsey & Whitney LLP | |
medical insurance, dental insurance, life insurance, vision insurance, parental leave, paid time off, paid holidays, 401(k)
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 United States, Minnesota, Minneapolis | |
| 50 South 6th Street (Show on map) | |
 Mar 04, 2026 | |
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Ready to help shape a brand-new role at Dorsey where innovation meets impact? Join us as a
Knowledge Management Specialist to scope, build, test, tweak, and support cutting-edge generative AI solutions while crafting clear documentation and user guides that empower our teams. You'll drive process automation that makes attorneys' and business professionals' days smoother, partner with our Knowledge Management leadership to analyze responsible AI use and tool adoption, workflow portals, and virtual data rooms-plus spin up low/no-code apps. If you love making well-formatted, templated documents sing and matching the right automation to the right need, this role is your playground-and you'll have room to pitch in wherever your curiosity leads.
In this role, you will: - Participate in scoping, building, testing, modifying, and supporting Dorsey's generative AI solutions. This includes preparing documentation on application functionality and user guides. - Support process automation efforts using tools to help attorneys and business professionals gain efficiencies in their routine, daily work. - Assist Knowledge Management Manager and Chief Knowledge and Innovation Officer in conducting regular data analysis to measure AI responsible use and adoption of efficiency tools. - Configure client extranets, workflow portals and virtual data rooms, and assist in developing low or no-code applications, such as the Associate Traffic Light system, Pro Bono and E-Filing portals, the Preferred Foreign Counsel application. - Support available document automation tools, including those used by various practice groups. This requires familiarity with document templating functionality to ensure high-quality formatted documents and implementation of the appropriate tools for the identified need. - May be requested to perform other duties as needed. What we're looking for: - Bachelor's degree. - At least three to five years of experience in knowledge management or application development. - Technical experience with generative AI and low-code/no-code application building and/or demonstrated - Experience in web programming and website design. - Strong design skills with strong understanding of user experience best practices. - Excellent ability to solve problems, manage multiple projects, and balance priorities. - Understanding of law firm business drivers and how legal teams work. - Ability to maintain effective working relationships with all levels of Firm personnel in a team environment. - Excellent organizational and oral and written communication skills. - Excellent client and customer services skills. - Ability to work well independently. - Ability to work beyond normal business hours in order to meet project schedules. Preferred: - Experience in law firm or other professional services organization. - Project management experience. - Experience with NetDocuments or similar document management platform. - Knowledge management experience. About Dorsey: Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey's benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.) One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including: - Mansfield Certification Plus (Diversity Lab) - Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers) - 100% rating on the Corporate Equality Index (Human Rights Campaign) - Gold Standard Certification (Women in Law Empowerment Forum) - Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption) Reasonable Accommodations: Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178. How to Apply: Dorsey & Whitney LLP accepts online applications. Please go to the "Careers" section of the Dorsey website at www.dorsey.com/staffjobs and complete Dorsey's online application form. We are unable to accept application materials by mail or email. Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify. The pay range for this position in Minnesota only is an annual salary of $75,565 to $97,790. This range represents Dorsey's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon a number of factors, including the candidate's experience, qualifications, skills and location and may fall outside of the range indicated. Dorsey estimates it will accept applications through March 18, 2026. Please note that Dorsey is not currently accepting search firm submissions in connection with this opening. #LI-TC1 #LI-Hybrid Office Location: Minneapolis, MN | |