New

Associate Director, Workday Human Capital Management (HCM)

University of Central Florida
life insurance, paid time off, paid holidays, sick time
United States, Florida, Orlando
Mar 05, 2026
Facilities and Business Operations: The Facilities and Business Operations team at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. Please visit us at: https://fs.ucf.edu/or Facebook and Instagram: UCF Facilities The Opportunity: The UCF IT Department within Facilities and Business Operations at the University of Central Florida is seeking an experienced and strategic leader to serve as Associate Director, Workday Human Capital Management (HCM). This role provides strategic leadership and direct management of the Workday HCM enterprise resource planning (ERP) team, including ERP application systems analysts, system administrators, and engineers. The Associate Director will define and execute the Workday HCM strategy and roadmap in alignment with business priorities, leading system development, implementation, upgrades, testing, data conversion, and ongoing support. This position oversees the planning, development, maintenance, and support of all HCM-related IT systems and operations, ensuring optimal performance across the Workday HCM environment. The Associate Director also leads application development, performance monitoring, application optimization, and service delivery efforts to consistently improve system functionality and reliability. In collaboration with executive business owners and business process owners, this role ensures Workday HCM capabilities and team priorities align effectively with organizational goals and operational needs. Responsibilities: Lead and supervise a team of ERP applications systems analysts, ERP system administrators, and engineers. Maintain resource plans, assign and prioritize work, provide direction, and monitor team progress. Plan, execute, and participate in department, division, and university initiatives that strengthen culture and employee engagement. Collaborate with executive business owners and business process owners to ensure Workday HCM functionality and team priorities align with organizational goals. Coordinate governance for Workday HCM and develop ERP system strategy and roadmaps based on business leader priorities. Lead development, implementation, upgrades, testing, conversion, ongoing operations, and support of the Workday HCM ERP systems. Plan and oversee management of HCM system improvement projects. Monitor application performance and service delivery to ensure systems run optimally and continuously improve according to business needs. Report monthly on operational metrics, human resource utilization, team capacity, team performance, and system utilization and performance. Conduct regular feedback sessions with staff, maintain documentation of progress, and complete performance evaluations. Coach and develop staff to support improved performance, engagement, and effectiveness. Plan, establish, and execute professional development plans for self and team members. Develop and lead a student apprenticeship program focused on Workday HCM ERP. Perform other duties as assigned. Minimum qualifications: Bachelor's degree and 6 years of relevant experience with at least 2+ years of leadership experience; or High School Diploma (or equivalent) and 10 years of relevant experience with at least 2+ years of leadership experience, oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6). Preferred Qualifications: 3+ years of leadership experience managing technical teams, functional analysts, or ERP support staff. Expertise in Workday HCM modules such as Core HCM, Compensation, Benefits, Talent, Recruiting, Absence, and Time Tracking. Experience collaborating with senior leaders and business process owners to develop system strategy, governance frameworks, and multi-year roadmaps aligned with institutional priorities. Previous Human Capital Management (HCM) experience supporting or leading functional areas within a complex, multi-unit organization. Proven experience with large-scale ERP or Workday implementation projects, including system upgrades, data conversions, optimization efforts and cross functional deployments. In depth knowledge of Workday systems, including configuration, security, reporting, integrations, and HCM business processes. Knowledgeable in ERP application systems and their relationship to organizational operations, workflows, and data structures. 7+ years of progressively responsible experience supporting or administering Workday HCM. Demonstrated ability to manage cross functional projects, prioritize competing initiatives, and deliver results on time. Advanced proficiency in Workday reporting, calculated fields, dashboards, and data analysis to support strategic and operational decision-making. Exceptional analytical and problem-solving skills, with the ability to translate complex business needs into scalable, optimized system solutions. Outstanding communication skills, with the ability to present complex technical information to non-technical audiences. Demonstrated success mentoring, coaching, and developing staff while promoting a positive, high-engagement team culture. Experience working within higher education, public sector, or similarly regulated environments. Master's degree in Information Technology, Human Resources, Business Administration, or a related field. Special Instructions to the Applicants: Position requires flexibility to work outside standard business hours, including evenings, weekends, holidays, and during emergency situations, as needed. The anticipated salary range for this position is $122,980 to $155,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations. If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. Applicants must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future. Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck. Working at UCF has itsperks!UCF offers: Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Educationassistance And more...For more benefits information, view the UCF Employee Benefits Guide. Dive intoourTotal Rewards Calculator to discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins. Department UCF IT Work Schedule Monday - Friday, 8:00am to 5:00pm Type of Appointment Regular Expected Salary $122,980.00 to Negotiable Job Posting End Date 03-19-2026-12-00-AM As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request. UCF is proud to be a smoke-free campus and an E-Verify employer. If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu. For general application or posting questions, please email talent@ucf.edu.