Patient Service Representative-Surgical Care Cancer Care

Description

Clerical/Administrative Support
Req #: 70441

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR)
Department: Surgical Care Portland - Cancer Care
Organization: MaineHealth
Location: 887 Congress Street, 4th Floor, Portland, Maine
Schedule: 24 hours per week (flexible days and hours), consistent schedule
Remote Flexibility: On-site only (no remote option)

MaineHealth is seeking a compassionate, organized, and patient-focused Patient Service Representative (PSR) to join our Surgical Care Portland - Cancer Care team.

As the first point of contact for our patients, the PSR plays a vital role in delivering an exceptional patient experience. This position is ideal for someone who thrives in a collaborative healthcare environment and is committed to supporting patients with professionalism and empathy.

We are apatient-centered, team-focused groupwith a strong and supportive administrative team. Employee engagement is high, and we pride ourselves on fostering a positive, collaborative workplace culture.

• Greet and check in patients in a courteous and professional manner

• Answer and manage incoming telephone calls

• Schedule and coordinate patient appointments

• Verify and update patient information

• Perform general office and administrative duties as assigned

• Support providers and clinical staff to ensure smooth daily operations

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

If you have questions about this role, please contact rebecca.rand@mainehealth.org