Sr. Manager, Hybrid Infrastructure (PPM Solutions)

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

The Senior Manager, Product & Partner Management drives profitability and revenue through the integration and development of programs and business plans for product and partners within the CDW portfolio. The incumbent evaluates, creates, executes, and measures opportunities around the CDW product, services, and partner mix. The Sr. Manager, Partner & Product Management is responsible for all areas of partner management, partner investment including COOP, VIR and financial programs. This role aligns CDW and assigned partners' marketing plans, along with owns, manages, and develops all assigned key partner relationships, and works closely with segment sales, ITS and PPM leaders to develop customer segment focus strategies.

What you'll do

• Responsible for $1.5B or more in revenue
• Own and maximize PCM - Partner Controllable Margin for assigned categories - responsible for over $200M in PCM
• Manages, directs, and leads multiple top 10 partners in impact to the business
• Attends executive meetings and special projects as requested by Sr. Leadership
• Provide direction to Category Managers and partner with them to properly onboard them
• Establish pricing strategies, monitors competitive activity, oversees product information, and identifies customer needs
• Responsible for the creation of customer offers
• Own the customer experience on cdw(g).com for responsible product categories and partners
• Oversee the development of marketing plans for their solution services & product portfolio
• Responsible for maximizing revenue, profit, and vendor co-op for specific product category(s) through strategic planning and marketing
• Lead, manage, and interface with partners to develop or enhance the marketing of product(s) or services(s)
• Lead and direct merchandising activities
• Oversee and direct plays and programs on the Portfolio Management team within Marketing
• Assess and understand competitive landscape and adjust strategies as needed
• Lead a team that manages SKUs per services & product categories
• Identify emerging technologies and industry trends within the category and adjust the plan accordingly
• Lead, performance manage, and develop coworkers, building a strong talent pool that allows for succession planning
• Act as an escalation point and liaison between the vendor and CDW
• Lead and engage with Purchasing to help forecast sales, assist with promotional buy in opportunities with partners and communicate shifts in market pricing to help with buying decisions
• Lead PPM Manager communication meetings monthly
• Communicate best practices across PPM
• Approve content for respective manufacturer ads as needed
• Create, maintain, and execute an annual business plan
• Lead efforts to increase customer and account manager penetration for their category(s).
• 30% travel
• Lead cross departmental collaboration directly aligned to driving our corporate strategies
• Engage with brand teams to develop services plans aligned to Mission Forward
• Partner with compliance, contracts, and legal key stakeholders to adhere to our corporate compliance guidelines and best practices

What we expect of you

• Bachelor's Degree in Business, Information Technology, Marketing, or related field
• 6 years of product management, marketing, supply chain, sales, or finance experience
• 3 years of team management experience

Preferred skills, experience, and qualities needed

• Proven track record in services product management/marketing a product line(s)
• Strong cross-functional team skills
• Strong strategic and executional leader
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
• Demonstrated financial and analytical skills
• Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels
• History of building and maintaining productive working relationships
• Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable
• Proficient in Microsoft Office applications
• Demonstrated ability to master a product portfolio

Pay range: $143,000 - $199,800 depending on experience and skill set
Annual bonus target of 15% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.