Program Manager (III)

Aquent is partnering with a globally recognized technology leader that is at the forefront of innovation, shaping the future of how people connect, work, and live. This company is renowned for its commitment to groundbreaking solutions and fostering an environment where big ideas come to life. Joining their team means contributing to projects that impact millions worldwide, driving progress in a dynamic and fast-paced landscape.

Are you a visionary who thrives on orchestrating complex initiatives and transforming ambitious goals into tangible successes? We're seeking an exceptional individual to step into a pivotal role where you will not just manage, but truly *lead* and *influence* the trajectory of critical programs. This is your chance to drive significant business, operational, and technical advancements, reaching across diverse teams and organizations. You'll be at the heart of strategic execution, ensuring seamless delivery and fostering alignment among senior stakeholders, ultimately shaping the evolution of key services and experiences.

**What You'll Do & The Impact You'll Make**

In this role, you'll be the architect of success for multiple programs, navigating ambiguous challenges and delivering impactful change. Your expertise will be crucial in defining strategic roadmaps, optimizing processes, and ensuring that every initiative aligns with the broader organizational vision. You'll not only identify and mitigate risks but also champion continuous improvement, leaving a lasting mark on operational efficiency and product delivery. This is an opportunity to lead, innovate, and collaborate with some of the brightest minds, directly contributing to the company's continued growth and its reputation for excellence.

**Key Responsibilities**

* Independently define, drive, and own program charters, meticulously outlining scope, timelines, key objectives and results, resourcing, and potential risks or dependencies for moderately complex programs.

* Translate abstract program goals into clear, measurable objectives and milestones, determining the optimal level of program management required for each initiative.

* Develop comprehensive project plans that segment work into distinct phases, catering to stakeholder needs, proactively identifying constraints, and incorporating risk and dependency management.

* Strategically determine program phasing and establish robust metrics to drive continuous improvement, including diligent resource stewardship.

* Optimize regular checkpoints and metric dashboards, ensuring all stakeholders are aligned on the rationale behind any program adjustments or pivots.

* Design and execute sophisticated program communication plans, including tailored messaging for executive leadership and key partners, articulating the program's vision and progress across all touchpoints.

* Proactively anticipate change management requirements, independently developing comprehensive rollout plans that include thorough impact analysis.

* Drive necessary pivots requiring change management, closely monitor rollout progress, and swiftly resolve any misalignments, while also defining future change management needs.

* Cultivate trusted relationships with senior program stakeholders, enabling effective decision-making and resolving prioritization conflicts.

* Proactively manage program escalations, ensuring timely and effective resolution.

* Independently identify and collect essential data for program governance, facilitating informed stakeholder decision-making.

* Maintain meticulous project trackers and status reports, identifying and executing program tasks while proactively managing dependencies.

* Integrate core values of product excellence, inclusivity, and brand integrity into all program activities.

* Develop automated processes to enhance velocity and monitoring capabilities.

* Establish a robust program governance structure, including effective management of mitigations, post-mortems, and escalation reports, and lead impactful stakeholder meetings.

**What You'll Bring (Must-Have Qualifications)**

* Demonstrated proficiency in Portfolio Management, encompassing strategic planning and oversight of multiple projects.

* Proven expertise in Team Management, fostering collaboration and driving high performance.

* Strong background in Continuous Improvement methodologies, optimizing processes and outcomes.

* Exceptional skills in Managing Organizational Change, guiding teams through transitions and adoption.

* Advanced capabilities in Communications Management, ensuring clear and effective information flow.

* Expertise in comprehensive Planning, from strategic roadmapping to detailed execution plans.

* Outstanding Stakeholder Management abilities, building consensus and fostering strong relationships.

* Proficiency in Execution and Governance, ensuring programs meet objectives and adhere to standards.

* Sound Technical Judgment, enabling informed decisions in complex technical environments.

* A deep understanding of user needs and a strong sense of empathy.

**Bonus Points (Nice-to-Have Qualifications)**

* Experience in IT Networking.

* Background in Customer Account Management.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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