New

Patient Registration (Methodist)

TEKsystems
$16.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Mar 05, 2026
Patient Access Representative (Emergency, Outpatient, & Inpatient Services) Experience Level: Intermediate Schedule: Rotating 12-hour shifts (Emergency Department) or standard outpatient/inpatient shifts depending on assignment Department(s): Emergency Department, Outpatient/Clinic, Main Admitting/Inpatient Position Overview The Patient Access Representative is the first point of contact for patients entering the hospital or clinic. This role plays a critical part in delivering an exceptional patient experience by creating a warm, welcoming environment and ensuring accurate registration and insurance verification across multiple hospital service areas. Team members may be assigned or cross-trained in the Emergency Department, Outpatient/Clinic, or Main Admitting/Inpatient departments. Emergency Department Responsibilities The Emergency Department (ED) operates 24 hours a day, 365 days a year, and requires rotating 12hour shifts. Schedule Example * Week A: Monday, Tuesday, halfday Friday, Saturday, Sunday * Week B: Wednesday, Thursday, halfday Friday Key Responsibilities * Serve as the first point of contact for patients arriving via walk-in, ambulance, or helicopter. * Provide a calm, compassionate, and welcoming environment for patients and families. * Support registration at: * Front Triage Desk: Check in walk-in ED patients. * Ambulance Bay: Register patients arriving by ambulance or air transport. * ER Floor: Complete bedside registrations using portable computers. * Confirm and update patient demographics and insurance information with a high level of accuracy. * Ensure IDs, insurance cards, and consent forms are properly documented in the EMR. * Support the self-pay process, offering guidance to uninsured patients. * Complete Medicare-required documentation when applicable. * Maintain professionalism and empathy in a fast-paced, high-stress environment. Outpatient / Clinic Responsibilities * Provide a warm, professional greeting to all arriving patients. * Efficiently locate and verify patient records in the EMR system. * Verify and update patient demographic and insurance information. * Assist with checkout processes, including: * Scheduling followup appointments * Charge entry * Answer questions regarding lab work, pharmacy services, or radiology procedures. * Ensure accuracy, efficiency, and excellent customer service throughout the patient visit. Main Admitting / Inpatient Responsibilities * Welcome and assist patients entering hospital departments such as lab, radiology, surgery, and inpatient units. * Locate and verify patient information in the EMR system. * Update demographics and insurance coverage with precision. * Answer questions regarding lab, pharmacy, radiology, and inpatient processes. * Travel to inpatient units to complete bedside registration when necessary. * Maintain a patient-centered, compassionate approach in all interactions. Required Skills & Qualifications Must Haves * 2+ years of work experience (customer service or healthcare preferred) * Demonstrated empathy and compassion * Genuine passion for helping others * Strong technology and computer navigation skills * Ability to multitask in a fast-paced environment * Excellent communication and customer service abilities Job Type & LocationThis is a Contract position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Indianapolis,IN. Application DeadlineThis position is anticipated to close on Mar 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.