General Manager (0393U), Campus Restaurants, Berkeley Dining - #84680

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

In the Division of Student Affairs and under the Residential Student Services Programs portfolio, Berkeley Dining is a self-operated dining program focused on culinary excellence, social responsibility and supporting the living/learning environment of our customers. With more than 12,000 meal plan holders, Berkeley Dining serves over 5 million meals per year in 14 facilities with a combination of residential "all you care to eat" dining, retail "a la carte" dining, training, early childhood education meal production, and catering. Berkeley Dining services the campus seven days per week, seventeen hours per day employing 450 full and part time staff and approximately 400 Cal student workers across multiple locations.

Position Summary

Involves all aspects of food service in a restaurants, catering or retail food operations, including preparation, serving and presentation of food and beverages; dining and serving area set up; cleaning of the facilities, equipment and tableware; customer service, and executing transactions.

The primary emphasis of this position focuses on business management practices (i.e. operations management, financial controls including profit generation, human resource management, interdepartmental relations, and research and development, project management, menu/product change management, monitoring vendor relationships and conference programs.) Maintains positive customer relationships and interactions. This position is responsible for providing excellent quality and nutritious meals in a safe and aesthetically pleasing environment.

This position will oversee multiple locations, but may be reassigned location(s) depending on business needs.

Application Review Date

The First Review Date for this job is: 03/18/2026. For full consideration, please apply on or before the First Review Date.

Responsibilities

• Develops and monitors budgets.
• Control financial operation with approved budgets.
• Monitor and maintain operational costs of unit that include food cost, labor costs and supplies.
• Monitor and enforce cash handling policies and procedures.
• In addition, the GM will be the liaison between facilities to insure the repair and maintenance is being performed.
• Ability to direct executive chef in cycle menu planning.
• Support the maintenance, cleaning, fueling and use of university-owned vehicles per University guidelines and policies
• Drive vehicle to transport, pick-up and/or drop-off items such as marketing materials, tabling and events materials, food goods and supplies, kitchen equipment, uniform, and/or shoes, operational materials, or other operational needs that can be transferred amongst the larger team.
• Depending on schedule, location, and operational needs incumbent may be the Vehicle key, or gas card custodian which may result in direct responsibility in refueling and/or maintaining the vehicle.
• Regardless of Dining location, the incumbent may be responsible for supporting Drivers with the maintenance of university-owned vehicles due to employees' time constraints and/or unit and departmental operational needs.
• Develops schedules, designs serving and seating area set-up, and administers and monitors performance requirements.
• Responsible for payroll of all staff.
• Maintain appropriate staffing levels to meet business needs.
• Responsible for recruiting, hiring, training and evaluating staff.
• Recognizes and acknowledges outstanding staff performance.
• Supports and encourages staff development.
• Approves Cal time within 48hours of the end of the month.
• Ability to maintain staff and keep attrition rates low.
• Leads by example in working a variety of shifts including nights, weekends and holidays.
• Ability to use University systems such as Cal Answers, Tablaeu, and UCPath.
• Enforces, reviews, and interprets safety and sanitation policies and procedures.
• Audits and ensures compliance of food prep to QA standards and safety/security related to handling and preparation of food.
• Insures operations are kept neat clean and organized.
• Manages food inventories, vendor deliveries, food preparation, and menu planning while adhering to strict regulatory guidelines.
• Develops pars for ordering and minimizing waste.
• Ensures appropriate use and care of kitchen and food service equipment, facilities, and materials.
• Has a SAS notebook in office with SAS requirements and printed forms to validate compliance.
• Assists functional unit as needed.
• May be required to operate a campus vehicle.
• Develops, implements and maintains exceptional customer service standards.

Required Qualifications

• Strong knowledge in food service and sanitation regulations.
• Strong verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.
• Strong decision-making and reasoning skills, and ability to develop original ideas to solve problems and conduct operations analysis and quality control analysis.
• Strong and effective interpersonal and work leadership skills to provide guidance to all levels of personnel.
• Intermediate computer application skills.
• Strong budgetary and financial acumen experience and background
• High school diploma and/or equivalent experience/training.
• Lead/supervisory experience.

Preferred Qualifications

• Lead/supervisory experience in the food service industry.
• B.A. in Food Service Management and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The full pay scale for this classification is $82,800.00 - $149,800.00. The budgeted annual salary range that the University reasonably expects to pay for this position is: $88,000 - $100,000.

• This is a full-time (40 hours/week), career position that is eligible for UC Benefits.
• This is an exempt monthly-paid position.

How to Apply

• To apply, please submit your resume and cover letter.

Driving Required

• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

Other Information

• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.