Security Officer - Front Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Associate in Baltimore, MD, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a busy location, supporting security-related operations through access control, visitor check-in, badge management, and clear communication with staff and guests. You will monitor activity using logs and systems, respond to requests, and help to deter incidents through a visible, professional presence. Bring an agile, reliable mindset, act with integrity, and contribute through teamwork in a people-first culture.

Position Type: Part Time

Pay Rate: $18.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Greet and screen visitors, issue badges or access credentials as required, and help manage visitor logs and deliveries according to site-specific policies.
• Monitor access points and lobby activity, and help to deter unauthorized entry by verifying identification and directing guests to the proper contacts or areas.
• Respond to incidents and critical situations in a calm, problem-solving manner, including requesting assistance and documenting events per post orders.
• Communicate clearly with Allied Universal leadership and site contacts, and complete detailed reports such as shift activity, incident, and access documentation.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.