Program Director III

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Program Director - Paul Family Shelter

Volunteers of America-Greater New York
Location: New York, NY 10001
Full-Time | On-Site

About the Role

Are you an experienced social service program leader ready to make a real difference in the lives of families experiencing homelessness? Volunteers of America-Greater New York is seeking a Program Director to oversee the Paul Family Shelter in Manhattan. In this leadership role, you'll manage program operations, supervise staff, oversee budgets and facilities, and work closely with community and government partners to ensure high-quality, compassionate services for families in need.

To learn more about VOA-GNY and our work, copy and paste this link into your browser:
https://www.voa-gny.org/our-services

Key Responsibilities

Program Leadership

• Develop and promote program services aligned with organizational standards.
• Ensure consistent, high-quality services for families residing in the shelter.

Staff Management

• Supervise, mentor, and support program personnel.
• Foster a collaborative, professional, mission-focused work culture.

Fiscal & Operational Oversight

• Manage program budgets and monitor expenses, including overtime.
• Oversee facility operations to ensure a safe, clean, functional environment.

Community & Government Relations

• Represent the program with funders, government agencies, and community partners.
• Build strong, positive relationships with external stakeholders.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of related experience, including 3 years in a supervisory capacity.
• Demonstrated experience managing social service programs serving diverse populations.
• Experience with budgeting, personnel management, program design, and property/facility oversight.
• Strong communication skills;

Benefits

Full-time employees enjoy:

• Medical, Dental & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday
• And more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!