Unarmed Security Officer - Retail Site

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Unarmed Security Officer - Retail Site in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail and mall location, you will monitor and patrol assigned areas, complete routine rounds, and remain highly visible to help to deter security-related incidents. You will greet guests, assist with directions and questions, and communicate clearly with store teams to support access control and incident response. At Allied Universal, you will bring integrity, teamwork, and an agile, reliable approach in a people-first culture.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, tenants, and store associates by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a retail and mall setting.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as needed.
• Conduct regular and random foot patrols throughout common areas, entrances, loading areas, and the exterior perimeter to help to deter unwanted activity and identify hazards or maintenance concerns for reporting.
• Monitor access points and observe for suspicious behavior, shoplifting indicators, and policy violations, and coordinate with store teams and/or law enforcement when appropriate.
• Complete detailed incident reports and daily activity logs, and communicate relevant updates during shift handoff to support consistent post coverage.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• X-ray screening experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.