New 
Credit Card Program Manager - Killeen, TX
 First National Bank Texas | |
 United States, Texas, Killeen | |
 Mar 06, 2026 | |
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Credit Card Program Manager
#791-28184
Killeen, Texas, United States
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FNBT Headquarters IH-14 Location Address
901 East CTX Expressway Position Type
Full Time Requirements
* At least 18 years of age
* High School Diploma or equivalent * Bachelor's degree in a related field preferred * 5+ years of experience in credit card operations and/or consumer lending. * Retail banking experience preferred * 2+ years of supervisory or management experience preferred * Strong knowledge of credit card regulations and consumer lending compliance * Working knowledge of Microsoft Office, Excel, reporting tools and loan servicing systems * Excellent leadership, communication, and organizational skills * Must successfully pass background investigation * Must be able to get along with co-workers and work effectively in a team environment Job Description
* Manage daily operations of the credit card program, including application processing, account servicing, disputes, collections coordination, and portfolio monitoring.
* Ensure program compliance with all applicable laws and regulations, including: o Truth in Lending Act (TILA / Regulation Z)
o Fair Credit Billing Act o Fair Credit Reporting Act o Equal Credit Opportunity Act o Card Accountability Responsibility and Disclosure Act o Consumer Financial Protection Bureau guidance and requirements * Develop and improve procedures to increase efficiency and reduce operational risk.
* Maintain procedures, documentation, and internal controls to meet audit and regulatory expectations. * Provide staff training on regulatory updates and policy changes. * Supervise and develop team members responsible for credit card servicing and operation * Promote a culture of compliance, accountability, and customer service * Prepare regular reporting for executive leadership on portfolio performance and compliance status. * Provide recommendations to improve growth, profitability, and risk controls. * Communicate policy and procedure updates across branches and support teams. * Manage relationships with external vendors * Regular and predictable attendance and punctuality * Other duties as assigned Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 lbs FNBT is an equal opportunity employer.
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